This travel company and their agent did a fantastic job planning and executing this trip- Our agent listened to what we wanted and adjusted and adapted to meet our needs- the hotels were all well located and very nice- the private tour guides were absolutely fantastic and really made the trip for us. I would highly recommend anyone planning to visit these amazing cities take a private tour- our guide in Rome has PhD in history and was so enthusiastic- we had two tours with him and he was amazing. Everyone associated with this travel company was punctual and the transfers to and from the hotels made getting from city to city very easy. Our agent recommended Lucca to us and he picked the perfect city for us to unwind after the bustle of Rome and the almost overwhelming art of Florence. There was a mix-up with one of the scheduled activities, but our travel company refunded our money for that activity and has even made the generous offer to offer a similar activity to us on our next trip with them, free of charge. This was a fantastic trip and we would highly recommend this company and this agent for anyone wanting a personalized trip to a wonderful country. We look forward to booking with this company again to explore more of Italy.
Italy itself is a beautiful country- the people are very friendly and welcoming and the food is, well, marvelous. The private tours we had in Rome (Ancient Rome and the Vatican), Florence, Lucca and Venice were all fantastic and helped us to understand and appreciate each city and its people more- plus each tour guide offered tips on places to eat and shop and other sites to see. We really enjoyed chatting with locals in shops or bars (in our broken Italian). Each city was wonderful- and we feel we visited in the right order, with the jewel that is Venice our last stop.
We were traveling while a hurricane was bearing down on our home, so I would prefer that didn't happen next time (luckily all was fine back home). We would definitely make sure to understand all the details for any classes or side trips so we knew what to expect. Finally, we might have not booked transport from the hotels to the train stations in Rome and Florence, since our hotels were within a couple of blocks, easy walking distance of the train stations. That said, being picked up from airport and train stations and taken to hotel was wonderful and took a lot of stress out of traveling.
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