My Italy travel agency was extremely responsive from the day that we starting planning our Italian trip to the last day we were in Italy. Our agent was highly professional, wonderful to speak with and truly had our best interests at heart. For example, we had a tour of the Vatican and it was quite an early start but our agent explained to us that we would be much happier to go early because of the big crowds later in the morning/afternoon. She was absolutely correct. She understood how to make the most of every day for us. She truly loved Italy and her sincerity was so refreshing. I completely trusted her. Our agent and her company ensured our trip was truly memorable. We wanted to tour a lot of Italy in two weeks and she made sure all of our travel connections were smooth and flawless. Our trip was planned very effectively. Our agent asked good questions as we were planning and we told her that we loved to hike, walk and had a lot of energy therefore she was able to match our itinerary with our pace and desires. The hotels- all of them, the guides, the drivers, and her team were outstanding. The company's welcome book was there upon our arrival in Rome. Everything was included - all vouchers, train tickets, car rental information, maps and restaurant suggestions was awaiting us and very well organized! And having an Italian phone was very helpful in our travels. We were very pleased with our amazing trip! This travel agency is fantastic.
All of the tours were great! The ones that stand out were the Colosseum/Roman Forum in Rome and Pompeii. We enjoyed fantastic lunches: a wine tasting at Sorrentino near Pompeii, another lovely lunch overlooking the Gulf of Salerno on the Amalfi Coast which our driver took us to, and one (Castello Di Volpaia) in Chianti which was also a wine tasting. The food in Italy is fantastic. We enjoyed all the cities we visited (Rome, Florence, and Venice) and loved the natural beauty of the country in Positano/Capri, Tuscany, and Cinque Terra. We loved walking each and every city and village that we visited.
The day tour of Cinque Terra from Florence was long. We enjoyed seeing it's beauty parts of the day are rushed going from town to town. The bus trip was long. We probably would have preferred leave the tour and go exploring/hiking on our own. It's very easy to hike or to take the train from town to town.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Simply the BEST customer service and professional staff!"
"The trip was well organized and well executed from beginning to end. All transfers and transportation was seamless..."
"I can't say enough FANTASTIC things about this travel agent and her team."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120,
Mountain View, CA 94041, USA