We would absolutely plan our hotel accommodations ourselves next time. As mentioned earlier, we were moved around a lot and ended up in a very disappointing room our first two nights in Italy.
TRAVEL COMPANY COMMENTS:
Thank you so much for writing your review. I am so happy that you enjoyed your activities with us and that you feel that your trip was planned very well. I would like to apologize however for the last hotel. The hotel made a change last minute and were not cooperative regardless of how much we reached out to them in order to make it up to you. We will not be using this hotel in the future and have let them know that. I would love the opportunity to make it up to you in the future should you decide to come back to Bella Italia. We are waiting for you and thank you for entrusting your vacation with us.
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