Our travel company was very organized and had excellent bi-directional communication. They were flexible about last minute changes. The accommodations were top notch. Transportation was expertly coordinated. The only aspect of the trip that could be improved was the quality of some of the guides/tours was uneven. The majority were top notch and very informative but a couple were not worthwhile.
The hotel in Florence and our guide in Florence was fantastic! Also the off the beaten track tour in Rome and Pompeii/Positano tours were fabulous.
A little more down time- fewer tours and staying in a hotel further from the crowds in Venice.
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