Our agent at this Italy travel company went above and beyond in arranging the best trip of my life to Venice, Florence, and the Tuscan countryside. She put together a great itinerary that included every little detail of accommodations, transfers, tour arrangements, car rental arrangements, etc. She included everything from an Italian phrase book, city maps, safety tips, tipping tips, and other helpful trip planning guides in our travel documents and made the trip from Phoenix to Tucson to deliver them in person along with an Italian cell phone and GPS! Boy did I feel taken care of and well prepared. When we got to Italy, everything went off without a hitch and the the accommodations were absolutely beautiful and very centrally located within the old cities of Florence and Venice. Our agent is a native Italian and really knows her business. I plan to use her services again next year for a trip to Rome, Naples, and Sicily.
The cooking class in Tuscany and the accommodations there.
Would have taken a guided tour of the Doge's Palace in Venice instead of just using a guidebook. The artwork and the history there deserve at least a couple of hours. My boyfriend and I spent 4 hours snapping photos--since August of 2014, most of the big museums and tourist spots now allow flashless photos of the great works.
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