Our agent and her Italy travel company planned a great trip for us which met all our requirements in terms of itinerary. Prior to our trip she provided us with a detailed itinerary which covered each day hour by hour. Throughout our trip our agent provided great personal support. She even provided us with a cell phone which had a navigation app which really helped us getting around. We could also be in instant communication with her which helped resolve any unexpected difficulties. We really appreciated her selection of hotels which were very comfortable and within close proximity to the most desirable areas.
All these things combined made our trip truly memorable and we feel that it was due to our agent and her company. They deserve the highest recommendation.
The private guides our agent arranged for us at all our stops. The guides, all of whom where residents of the cities we visited, really made each visit to a city or site materially more enjoyable. The guides also helped expedite our entry to even the most crowded sites such as the Vatican in Rome and San Marco in Venice.
We would have used different luggage because it was difficult lugging the bags on and off trains. Also we would have paid more attention when transferring trains in Bologna, Italy which can be very confusing.
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