Our agent at this Italy travel company prepared a perfect trip to Florence and Rome for us. She listened to the type of trip we wanted and provided us with a great itinerary. She came up with alternate suggestions when we asked for the price to come down a bit and even found a way to accommodate a 3rd person in the party at the last minute.
The hotels were wonderful, particularly the hotel in Florence. It had a rooftop lounge area where we finished each night with a glass of wine and a view of the city. Both hotels were in great locations, within walking distance to the main attractions.
Everything was arranged for us, from the drivers to the guides and tours. They even provided us with lists of suggested restaurants and other things to do in the cities we were visiting. Our travel agency was in touch with us throughout the trip, telling us about some small changes and checking to make sure things were going well.
The tour guides were the best part of the trip. We'd never used private tours before and now we're sure we'll never use anything else. They were so informative and it was nice to have a 2 way dialogue throughout the tour, and have the guides adjust the focus and topics to meet our interests. The cooking class was a blast, a fun way to spend a day in the countryside.
We did both cities (5 days in Florence, 3 days in Rome). In hindsight I would perhaps plan the whole visit in Florence and add a day trip to Sienna and perhaps another for some wine tasting in the area. But then we would not have seen anything of Rome!
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