We were very impressed with the support provided - starting with being met in the airplane jetway and escorted to transportation, benefitting from tremendously informative tour guides, enjoying lightning fast access through airports and past lines at tourist sites - all enhanced our trip and maximized the amount of time we had to do and see interesting things rather than wait in lines and find our own way through Italy. All the usual stress points were eliminated.Our private tour in Florence was remarkable - our guide was extremely knowledgeable and the city is unforgettable. The tour of the marble quarry with another guide was spectacular and the private lunch afterward at a local restaurant where all the foods were made locally was amazing. Of course, the food and wine were terrific everywhere we went. We had an excellent tour guide across all five town of Cinque Terre. The hotels in Florence and Rome were spectacular - elegant and clean and centrally located and with great amenities. The inn in Cinque Terre was functional and spotless and beautifully appointed. It was also very centrally located.
We would spend more time in Florence and perhaps reorganize some of the destinations. Travel distances among places we wanted to go meant some odd stops, like visiting Luca, a pleasant but utterly touristy destination. The tour of a winery was very pleasant and the food and wine were spectacular, but we would have enjoyed a little more information about wine making and a little less sales presentation on buying the wine. Knowing the places we wanted to see and the types of things we wanted to experience, we thought a little more local experiential travel advice could have been provided by the planner.
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