We had a very nice trip! Did one day/night in Florence, 4 nights in Capri, and 2 nights in Rome. Overall, we were happy with Zicasso and the assistance in choosing wonderful hotels within our budget, the agent recommended great local restaurants, and it was wonderful having the train tickets and logistics figured out for us. We really loved Capri and wish could have stayed longer!
We traveled as a couple, so Capri was wonderful. We did a boat tour around the island, caught the ferry to Positano for the day, went up to Mt. Solaro, and had many wonderful meals!
We were not very impressed with the walking tour we did in Florence. And our train was delayed from Naples to Rome, so we missed our walking tour around Rome. So, I think that was the one part of the trip that I wish we didn't include.
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