I worked with Christina to book my honeymoon to Italy and she was absolutely fantastic! Christina was incredibly responsive to my emails and made me feel very confident that everything would go smoothly while we were in Italy. We were staying at multiple hotels and had to use various forms of transportation from airplanes to cars to trains to boats. While in Italy, I was impressed with how easy everything was. Our drivers were always on time, if not early. Our reservations for our different events and guided tours were booked and we simply had to just show up. We only had one issue while on our trip with our horseback riding excursion in that our reservations seemed to have gotten messed up and our driver never showed to come get us. I do believe this was more of an issue on the side of the vendor and not our travel company. I contacted the emergency number for the Italy office to let them know of the issue and within minutes they had someone calling the front office of our hotel to try to rebook us a tour somewhere else. I really appreciated how quickly they came to our aid! I also must say that all of the vendors the travel company uses for transportation, hotels, and guided tours were all amazing! Everyone we interacted with was very friendly and knowledgeable. I would highly recommend using this company for anyone I know traveling to Italy. And I would definitely use Zicasso to book any of our future trips!
Our guided tours of the Doges Palace/St. Mark's Basilica, the Colosseum, and Vatican/St. Peter's were all so informative! We thoroughly enjoyed them.
I would have booked a different location for our horseback riding excursion. And I would have stayed longer!
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Mountain View, CA 94040, USA
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