Bravo! I recently completed a week long trip to Italy organized by a tour company that we found on Zicasso, and it was FABULOUS. I traveled with my twin 11 year old-daughters and went to Rome, Florence, and Milan. I was extremely impressed with the level of service and the attention to detail provided by the team at the Italy tour company. From my initial email correspondance with the founder, I knew this was the travel company for us. Our agent went to great lengths to learn about our travel goals, likes and dislikes. He even called me from Italy to introduce himself and to discuss our travel options. With his assistant and with my feedback, he outlined a custom travel itinerary that perfectly met our needs.
When we landed in Rome we were greeted by his friendly hosts who handled our luggage and escorted us thru the airport. Each day consisted of transportation in private Mercedes Benz vehicles and private VIP tours of attractions including the Vatican, The Colliseum, and the Uffizi Museum. Our schedule was arranged with the perfect balance of planned events and free time to explore Italy on our own. Over the course of the week we interacted with about 8 different members of his team. Each one was extremely friendly, intellingent, and fluent in English. We had the privilege of meeting and eating with our travel agent on two occassions and it was a highlight of the trip. His hospitality made us feel very welcomed...not to mention that he turned us on to some of the best Italian food we ever had!
The entire trip was amazing and I truly believe that this was due to the efforts of the travel company. Their attention to detail in arranging our hotels, transportation, and events made this a truly memorable trip. Although one week is rather brief, the fact that this was so well planned maximized our efficiency and fun.
Without a doubt I will use this travel company again to arrange my next Italy trip and would highly recommend them to anyone who values outstanding customer service and high-class travel.
The most enjoyable parts of the trip was being able to enjoy Italy with my two young daughters without having to worry about all the typical travel details (transportation, luggage, tickets, getting lost etc). The travel company arranged everything to perfection so that I could focus on my girls and having a nice time together.
Looking back on this trip, I wouldn't do anything differently. But next time, I will take a longer trip and visit more remote areas
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