We used this travel agency to plan our trip to Italy and we would highly recommend them. We talked to the owner during our introduction and discussed the cities we wanted to visit, our family likes and dislikes, and what kind of travelers we are. We visited Venice, Florence (with a day trip to Pisa and Cinque Terre), Sorrento, and Rome. Our travel agency was very easy to work with; the suggested itinerary required very little changing. They arranged all our transportation once we got to Italy, all the tours, and a lovely hotel in Sorrento (we made hotel arrangements ourselves for the other three cities). They also provided a list of restaurants and things to do that were not part of the tours. The drivers were punctual, friendly, and eager to share the history and culture of their country.
As part of our service, our agent had arranged for a local partner to meet us in Venice during our first full day to discuss our itinerary and to answer any questions. It turned out our agent had to be in Venice for business and she came to meet us at our hotel and took us for coffee at St. Marks square, a gesture we appreciated.
During the trip, we were able to email our travel agency with questions, and they even checked up on us once to make sure everything was OK.
Arriving in Venice in our own water taxi was spectacular.
Early-bird tour of the Vatican museum and Sistine Chapel was special.
Not much, but you can skip Murano and Burano unless you're in the market
to buy glass or lace.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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