Very good Job.arrangements were very good,communication was excellent.Support throughout the trip was excellent. Transportation was excellent.Excellent staff,very pleasant and knowledgeable.we had some trouble in our internal flights.We had one stop over to the destination and as flights were not booked as connecting we have to take out the bags and recheck in,very inconvenient.I was told it is problem with the airline,but would have expected them to check this out at the time of booking.I will also like to suggest that they need to make sure the guides know some clean,decent eating places to recommend.Our first one was good but second was not at all.
The Hotel has one of the best locations,all the sites were very good.
Probably will plan avoiding the holiday time as it was extremely crowded everywhere.Will check air line connections to avoid taking bags out.
TRAVEL COMPANY COMMENTS:
Thank you for your gracious comments about the trip. Time really flies - and after several months of planning - the trip suddenly passed off in a whiff...
A brief word about the through check-in of bags on your flights: You are right - we had not foreseen that your bags would not be through checked to the final destination and that you would face the problem of having to take out your bags at Chennai (MAA) and Bangalore (BLR). While your flight bookings were made on a single PNR, and since this conformed to the Minimum connect Time (MCT) guidelines for the transiting airport, under normal circumstances - everything should have worked.
That said - the bottom line is that we should have rechecked with the airline. We are now wiser. Thank you for having handled all this good-naturedly. I do apologize for the inconvenience caused to you - which was completely unintentional.
We will equip guides with information of clean, decent restaurants to recommend to travelers. There are few options in parts of rural India, and we will keep a keen eye to identify when new facilities open up that may be suitable.
I can well understand that since it was the pilgrimage season combined with the year-end - the entire area was very crowded - more so at the temples and religious shrines. Everyone wanted to get their new year off to a good start!
With warm regards
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