From my first email enquiry to this India travel agency I was impressed with the response time and detail of the responses. My agent worked tirelessly to make sure that our trip to India was tailor made to the finest detail. Nothing was too much trouble. It is very rare these days to find such a high quality and personal level of service.
It was our first time in India so we were not too sure what to expect, but the level of care and service provided was outstanding. We were met at the airport by a travel agency representative, and then driven in a very comfortable and large air conditioned Toyota van to the hotel. The driver was also great, very friendly and a safe driver. The car for the entire trip was stocked with fresh drinking water and snacks.
We visited Delhi, Agra, Jaipur and Goa. All of the agents and guides were excellent (especially the guide in Jaipur who had a great sense of humour!) and the schedule was nicely balanced. The starts in the morning were not too early and we had plenty of time in the late afternoon to refresh ourselves and enjoy the evenings in these amazing and interesting cities. Extra requests like a trip to a pharmacy or certain bank that our bank cards would work in was no trouble at all!
Every small detail was taken into consideration and it made the holiday 100% stress free. At no point did we have to organise anything ourselves, which meant no lining up for train tickets, haggling with taxis etc. Everything was organised down to the letter. They have have agents that meet you at airports if you are taking internal flights to make sure that your check in with the airlines runs smoothly.
At two of the hotels we stayed at we were given upgrades to higher quality rooms. We did have a couple of issues with our first hotel, but our travel agency reacted extremely quickly and professionally and solved the problems for us.
Every part of the trip was outstanding. Seeing the Taj Mahal for real is quite an experience. We also did enjoy lots of the restaurants that the guides picked out for us for lunch. During the entire trip we did NOT experience any kind of stomach/food problems. We had medication just incase after hearing stories from other friends who had travelled through India, but we were fine. The food was delicious, authentic and to a very high standard.
Our travel agency also offered some alternative activities that not all tourists get to do. For example we were able to visit two villages and learn about local culture, how improvements are being made and what life is like for many people in this interesting and diverse country.
Absolutely nothing. As a first time trip to India, we could not have asked for more. Like I said, if you want a completely stress free trip where you can just enjoy being in this amazing country, then go with this company. After looking around the internet we decided on using them because of the many positive reviews we saw on Tripadvisor. I had seen many other companies offering similar tours, but for quite a lot more than the final price that our agency offered.
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"This India travel agency provided a consistently excellent level of support, especially from the office."
"...this travel agency did everything we expected and more, they are very profesional..."
"This travel company was responsive and attentive from the beginning and throughout."
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