Our trip to Iceland was fantastic and extremely well-rounded. We were traveling with two adults and two teenagers, and we covered Reykjavik and the southern coast. Andres curated a trip that kept everyone's attention. They had a very comfortable, spacious all-terrain vehicle that our guide used most of the trip.
We were able to see and experience areas of Iceland that we would never have been able to do on our own. We explored the remote highlands which had no street signs and our guide drove us through a few rivers which were very exciting. Our guide, Roggi, was enthusiastic, respectful and such a joy to get to know. We snorkeled, explored many waterfalls, hiked a glacier, went on a boat trip, went horseback riding on a black sand beach, soaked in the Blue Lagoon and discovered Reykjavik on a food tour! Spectacular memories!
The glacier hike and the diamond beach were probably our favorites! Roggi, our guide, collected 1000-year-old ice for us to enjoy later that night. Such a treat!!!!!! I will never forget this.
We really loved snorkeling in cold water between two tectonic plates. That was such a unique and memorable experience.
Driving through the highlands was incredible. The landscape changed completely every 15 minutes - from feeling like you are on Mars to floating through a fairyland.
1. Our international flight arrived at 6:40 am and our room was not ready until 2-3 pm. I really wish the hotel would have allowed us in at least one room earlier. I contacted the hotel a couple of days in advance and they never responded. I also mentioned this request to Andres but he was not sure he could change anything. In retrospect, I may have purchased an extra night (the day before we arrived) just so I could have secured the room.
2. There were a couple of typos on our itinerary and noted a few errors which we corrected with Andres. I could tell most of the itinerary was copy and pasted so it did not have a personal feel. All in all, we figured it out and we really had no issues. We have used other travel agencies that printed our itinerary and all tickets for us and had them waiting for us at the hotel in a folder. I am glad I printed them out at home and read them carefully.
3. We were not given the heads up that we would have a different guide other than Andres. All of the reviews I read were about him personally, so that is why I actually chose the trip. We ended up with an excellent guide - and have no complaints about him at all. We actually really connected and he was a great fit for us. I just think the customers should probably know ahead of time if there will be a switch.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
Copyright © 2022 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA