We had an exceptional experience with our trip planner. We discussed what we wanted to do and he planned a trip that exceeded our expectations. In one particular situation, our trip snowmobile trip to Langjokull glacier was cancelled on our appointed day because of inclement weather. Our planner was able to change our outing to the following day so we did not have to miss this amazing experience. I don't believe many travel agents would have gone the extra mile do do this and the experience became a highlight of the entire trip. Our trip planner was available for us the entire trip and followed up on a regular basis while we were in Iceland. The information our planner provided relating to natural attractions such as waterfalls and even the location of the grocery stores were invaluable and saved us lots of time on our trip. If you are planning a trip to this wonderful country you owe it to yourself to contact our trip planner. You won't regret it.
We enjoyed the self guided aspect of the trip. We could go "off script" and not feel like we missed anything. Since weather can be a factor traveling in Iceland in the winter, we were happy with the alternate suggestions our trip planner gave us when the weather did not cooperate on some of the outings.
The only aspect of the trip I would change would be to spend an extra day in Reykjavik. We went to some wonderful restaurants and bars but did not have the time to explore many of the shops or many of the landmarks. Of course, We always wish our trip was longer than booked but that just leave something to explore next time.
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