We have travelled to Greece more than two dozen times, always making our own arrangements. The couple who travelled with us also travels extensively, again making their own reservations and plans. Having this Greece travel company make our travel plans was a great stress reliever for all of us. Our agent did a great job of listening to our needs and wants and incorporating them into our itinerary. We did ask for some specific accommodations that we had enjoyed on previous trips. She did not try to 'steer' us away from or to any other hotels and we appreciated her no pressure approach. It was nice to have our transfers in place when we arrived .
We did have a few 'glitches' with the transfer company. When I met with our agents on Kos, I explained to them that this company did not meet us at Santorini with a person with a sign, but had posted a sign with our name on their booth. We had expected a person. We did not look to find the name of the company and therefore did not know to look for the company's counter/booth We waited a little bit until the area cleared before we realized that our name was posted. Similarly, when we arrived on Kos from the Blue Star Ferry, we did not see anyone waiting for us when we disembarked at the port. The driver later said that he had been there and couldn't find us. After waiting in the heat for about 45 minutes or so, and having reached our agent to let her know, the driver returned and picked us up. We were 4 Americans standing all together with our luggage and I'm not really sure why he didn't find us the first time. I believe that transfer company was the same one, but I'm not certain. When our transfers were in place, the drivers were clean, pleasant and the automobiles/buses were clean and well air conditioned.
Our air tickets, ferry tickets were ready and accessible. It was nice not to have to wait on lines or find the sales agency to pick them up.
Overall, our experience was excellent. I will definitely call this agent again to plan another trip to Greece.
Our agent suggested a sailing trip with Captain Ted on Santorini. It was definitely one of the highlights of the trip. The boat was clean and beautiful and the staff friendly. The food was very good. Needless to say - the sea and the views were spectacular.
I was very happy that our agent suggested the Electra Palace for our accommodations in Athens. We had a very short period of time in Athens and it was so convenient to be in the heart of the Plaka. We had stayed at the EP years ago, but had stayed at the Royal Olympic in recent years. The EP was very comfortable and the service and breakfast were outstanding. I would stay there again.
One of the most enjoyable parts of the trip was having the transfers in place. As mentioned previously, we had a few problems, but when they were good, it was such a nice way to get from one place to another.
We were 'bounced' from our accommodations on Santorini. I should have called our agent, but I didn't. We were shuttled to a much less desirable villa. We were tired from 20 hours of travelling and didn't want to be the complaining 'ugly American' so I didn't complain or call. We were unhappy with the location and the services that we were moved to by the Thermes Luxury Villas. We had no 'front desk' for guidance or information, the information that was given to us by the front desk at the TLV for the phones was incorrect, and we couldn't reach them. We were about 1 1/2 miles away and felt VERY isolated. The one bright spot in this unfortunate situation was Rosemary. She was the caretaker/butler available to us. Once we learned how to reach her, she prepared delicious breakfasts for us each day. She was very sweet. She was a student doing an internship. The only thing lacking with her service was knowledge of the area. We had NO front desk/concierge of any kind. It was a problem which resulted in some poor choices on our part. We will probably not return to Santorini, nor recommend it.
Other than that we just wished we could have stayed longer on the overall trip. My husband is Greek and Greece is always wonderful!
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