My husband and I recently had our honeymoon in the Galapagos Islands, and the whole trip was spectacular! We used Zicasso to help set us up with this Galapagos Travel Agent who helped to plan out our itinerary, and the trip truly exceeded our expectations. The communication was great with the team members every step of the way. They listened to our requests and delivered exceptional service. We especially wanted to acknowledge our travel specialist Pilar who communicated with us before and during the trip. She was very patient with our numerous questions and itinerary changes, very informational about details of the trip and covid restrictions, and overall just a great person to communicate with.
Also while we were in the Galapagos the guides, Adriana and Julio, were exceptional! They spent a lot of time with us, were very educational and so great to be around. Thank you to all who contributed to make our honeymoon a trip of a lifetime!
The only part of the trip we did not enjoy was the public speed boat from Santa Cruz to Isabela and back. On the way there we were sat in the back of the boat, got rained on, and then hit by the ocean waves the whole time. When we arrived in Isabela we had a dry activity planned that day but were soaking wet before even setting foot on the island.
On the journey out of Isabela, we made sure to get a spot up front to avoid getting wet but we were jerked around from the boat so intensely. I was lifted out of my seat numerous times and slammed back down from the turbulence, which really hurt my back. Obviously, this travel company isn't responsible for the public boat ride but maybe suggesting the risks of getting wet on the back of the boat, and getting shaken in the front would be good information for others to know.
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