We would not have done the small group tours and not used the company that provided them. We would also have spent more time in some of the towns such as St Remy and Baux en Provence than we were allotted on the tours.
[TRAVEL COMPANY'S COMMENTS]
Dear Mr. and Mrs. D.,
Thank you for taking the time to leave us a review as it is very important to us. We like to take care of all our clients and we are sorry that the two shared tours did not meet your expectations. Indeed, in shared tours, the driver has to pick and drop other clients to their accommodation. In order to make the most of your trip, we always recommend our clients to have a private driver and guide in all the tours so they have the flexibility to visit the places they want.
In compensation, we refunded you for both tours and along with an apology amenities, which we hope you enjoyed. We are also glad to hear that you enjoyed the Hotel in Gordes and in Aix en Provence, as well as your private driver.
Once again, we apologize the group tour experience did not live up to our usual standards, and we really hope that you still had a great time in France!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120,
Mountain View, CA 94041, USA