My husband and I went on a 2 week trip to France, Italy and Spain. Our agent and her staff were fantastic every step of the way! From my very first phone call with her to our last day of the trip, she was a wonderful asset! She really listened to our interests and tailored a perfect trip for us. Everything went seamlessly; there was one minor issue at the end of the trip, but her staff were on it and things were resolved within a matter of hours. In fact, they felt so bad for their minor mistake, they even paid for our dinner!
The tour guides and drivers they used were fantastic! We were never late for anything and the tours were very informative and fun. Overall, this agent is such a warm, caring person whose professionalism and attention to detail is unparalleled!!
We loved the tours - the guides were very informative but kept things light and fun. The hotels we stayed in were top notch and we were very well taken care of.
No - we had the perfect amount of tours/activities and downtime to relax.
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"The trip was exactly what we wanted and the guides were excellent, highly educated and with deep knowledge."
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