Our agent with this European travel company was a pleasure to work with as she is very kind and thoughtful. Unfortunately, I think the company is too busy so there were a few hiccups along the way. Many responses to emails were delayed. I believe our early itinerary was put aside due to an influx of spring breakers, which ultimately was not a problem since our trip was over the summer, except that there were two unique hotels that became booked during that time. Again, not a problem since we enjoyed our final itinerary, just disappointing during the planning stages. I hoped that there would have been some unique suggestions along the way. We felt we needed to pursue more than their typical suggested routes/hotels/destinations, but our agent was very supportive of our own research and coordinated what we found. There were several miscommunications during our vacation (two with tours and two with hotels) that were immediately attended to by our agent even with the international time difference, including two cost discrepancies that were quickly reimbursed upon our return home. The final travel brochure package was very professional.
Our itinerary ran from Prague to Zurich with the following stops: Cesky Krumlov, Vienna, Salzburg, Munich, (Dachau, Bavarian castles), Lindau, and Appenzell. Traveling with two teens and two adults, we all had our favorite stops. Prague, Salzburg, and Zurich were incredibly beautiful. The quaintness of Cesky guided by our host extraordinaire , the top notch service at the hotel in Munich (which was not initially recommended to us), our guide's passion sharing the history of Dachau, and the beauty of Lake Constance staying at the hotel in Lindau (also our request) deserve their top ratings. But for most memorable for the entire family, bar none, was Ebenalp. (I found out about this amazing location while researching unique sites in the area) Anyone traveling near the Switzerland/Germany/Austria border must include stopping for lunch (via hike or cable car) at Berggasthaus Aescher-Wildkirchli in the Ebenalp mountain range near Appenzell, Switzerland.
We would not do anything differently. The layout of the trip was perfect and we would only wish to return to all of the countries to spend more time exploring!
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