This was the first time I used an online travel service and was pleasantly surprised by the result.
The agent from this European travel agency with whom we worked, was extremely perceptive in understanding our unique travel interests and helped us to craft an itinerary that matched those just perfectly. Throughout the process of refining trip details, we frequently exchanged back and forth. At all times, his responses were prompt, thoughtful, highly knowledgeable and most professional.
As a result, our trip was fabulous - accommodations were terrific, intinerary just right. Based on this intitial experiece with Zicasso, I would highly recommend this service. We couldn't possibly have planned a trip of this quality and dimension our own.
Travelled throughout northern Spain - Honarribia was a highlight, as was a day trip to French Basque country. Beaches near Somo are extraordinary. Love the Theissem Museum in Madrid - finest collection of western art I'd ever seen.
We dropped off our rental car at the train station in Madrid. Getting there was fine, though once in the station it took two hours to figure out how and where to return the car to Europcar. Others were having the same difficulty. I'd either get better instructions beforehand - or would have left the car at the airport and taken a cab into the city. Even though thr airport is farther from the city center, I have to think that that would have been easier and more efficient in the long run.
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