I had shared with our travel agent that my company was going through a reorganization and I felt very stressed. I told her the Cotswolds would be the perfect ending since it would follow the hustle bustle of London. I will admit because of the complications of a company reorganization, I could not always fully concentrate on the agent's suggestions and research them. Unfortunately, we found ourselves in Windsor at a hotel which we considered subpar. This was more evident after staying at the hotel in London and hotel in the Cotswolds. Staying in the hotel in the center of Windsor made my blood pressure shoot up again after finally becoming relaxed in the Cotswolds.
Travel Company Comments
Thank you for taking the time to offer comments about your experience with us. We work hard to provide exceptional trips for our clients and take it seriously when we fall short on expectations.
We would be happy to further discuss the calculation of your trip fees. The driver guide hired for your trip is a luxury option for transportation and touring; and certainly impacts the budget. It's important that we respect the client budget and we will continue to confirm pricing with our guests while planning their trips. We did waive the fee for a portion of the driver excursion to alleviate some of your expense.
We are happy that you enjoyed your time in the Cotswolds and hope you took away some lasting memories of your time in England. Thank you again for your honest feedback and please know we will use it to better plan for our future customers.
Please let me know if you have further questions.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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