As I mentioned above, the London pass and Oyster card would’ve been helpful.
[TRAVEL COMPANY'S COMMENTS] Thank you so very much for your feedback and I am so happy that everything that was booked you enjoyed. In speaking to your concerns; I did not offer a London pass because you were only in London a very short time and because of the things you were already doing; you would not have used the value of pass; and it would actually been a loss of funds. Those passes can be pricy and you must do several of the larger things to make it worth your while. Typically one off passes for the Metro work best with less time, but I will make it a habit to offer the pass in the future.
As far as the half and full tours to the Cotswolds; I would never be deceiving and I had first booked full day tours because I know how long it takes to see the things in the area. I have changed it to half day tours based on your request and adjusted the invoice to reflect half day tours. I informed the supplier of this request but the supplier stated half days were not enough time to show the area and that they would work with you on tour day to give you the amount of time you want and needed to see the area properly. On the day of the tour, our supplier provided you with a full day tour when you informed us that you decided to spend more than half days. No extra charge was made but the full day tour was given. I am so happy you got enough time in the area in the end.
Thank you again for your valuable feedback and I look forward to allowing me to send you on another great trip.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"The trip was fantastic - all that I hoped it would be. I like to say that it was very well planned and very well executed...
"The travel company was excellent in planning all of our tours and guides."
"The tour guides they selected were amazing."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120,
Mountain View, CA 94041, USA