Excellent service during planning process.
The guides, we encountered different levels of English proficiency, in some cases, we had a hard time following their explanations.
Did have a few problems with punctuality from their side, but I believe it was mostly due to the crazy traffic in Cairo.
The food on the cruise and hotel was fabulous, and so was the service.
I'd probably plan a shorter visit. Given our level of interest, we probably stayed 2 days longer than necessary.
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