The owners of our travel company put together an amazing trip to Costa Rica for us! I have been in the travel and hotel industry for over 20 years and have always planned, booked and managed our trips on my own. This year I just didn't have time to put everything together so I handed off control (not easy for me) to this company and it was an excellent decision! I did some basic research on what to see and do in Costa Rica. I then asked our travel company to put together an itinerary with 3-4 days in the Arenal area, 2 days in the Monteverde Cloud Forest and 4-5 days at the beach in Tamarindo. Our travel company put together a beautiful itinerary with choices of activities each day, all transportation and 3-4 star accommodations in one complete package. They were wonderful to work with and quick to respond with information as I added requests to our trip. I received several personal phone calls when working through the details and they were very professional in their follow up to the proposal they sent to me without being aggressive in the sales process. Once in Costa Rica they were available by phone 24-hours a day and we received a call through our driver on the way back to the airport to thank us for allowing them to provide this fantastic insight into their incredibly warm and welcoming country. Our agents provided some of the best customer service I've ever received and I wish that they could plan all of my trips around the world! I highly recommend using this company for all travel to Costa Rica, you will love working with them. They are true ambassadors for Costa Rica, let them help you plan the trip of a lifetime!
We spent an afternoon in the Arenal area touring and volunteering at Proyecto Asis, a wildlife rescue and rehabilitation center. Our guide, was incredibly passionate about the work that they do to return 80% of the wildlife brought to them back to their natural homes around the country. He made us think about the international trade in wildlife in a way that we hadn't before. After meeting many of the animals in their care we were able to prepare their dinner and feed them. I am officially in love with Spider Monkeys!
I would spend a bit less time at the beach and add 1-2 days learning more about this wonderful country. Perhaps a couple of days in San Jose or a visit to Manuel Antonio National Park.
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"They responded promptly to all of our emails and phone calls...and were equally available throughout our time on Costa Rica....
Throughout the initial process...our agent was always prompt in his replies, always did his utmost to accommodate our wishes...
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