I hope this email finds you well. We received your feedback through Zicasso. I very much appreciated that you took the time to write a review as we find it very helpful.
I'm glad to hear that you overall had a nice trip. Regarding the weather in Atacama, I had sent you the information along with the documentation for your trip. I'm very sorry that you didn't have the chance to have a look at it. I will be sure to Highlight this information in the future!
We assign seats for all your flights as you asked for over the phone. I did it personally. Unfortunately, somehow the airline changed your assigned seats and did not inform us. I sincerely apologize for that.
I hope you had a good flight home and I wish you a Merry Christmas and Happy New Year to you and your family!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"The trip by this travel company was perfect for us. No complaints at all."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA