The company was excellent and provided a very detailed itinerary customized to our eccentric tastes
-All of our transfers were coordinated without any problems, all our drivers were extremely courteous and punctual
-All of our activities were scheduled as described and the quality of each experience was very good
-Our accommodations were good
-our Zicasso agent met us at the airport on day one and went over the itinerary with us and was there for support throughout our whole trip. He checked in with us periodically to make sure things were going well
-we really enjoyed the activities including the horseback riding, wine tasting, kayaking and freedom to be outside of a tour group and decide certain things like restaurant options at night, time for shopping/relaxing. It was the perfect amount of structure and a good balance to allow us to be both independent but take the stress away of traveling by coordinating major activities and transfers.
we liked the hikes in el chalten very much, the whole town was very charming
The things we wish were different are very minor
-the tango show had a really terrible dinner, we would opt to go to a show and have dinner on our own before hand
-we would have tried to stay at a different hotel in el calafete, the one selected was a little dated
-we would have liked to spend a day in puntas arenas and see the penguins/see the city
-it was hard to know how much to tip our tour guides because we weren't sure how much the activity cost, a guide would have been helpfulTravel Company Comments
Many thanks for your kind review – it was a pleasure meeting you and your husband, and I am delighted you enjoyed your time in Argentina & Chile.
Regarding tipping, as I explained in our Important Information prior to Travel document:
Tipping is not obligatory in Argentina. However, on receiving good service at a restaurant, people will tip between 5 to 10%. For guides, this is purely at your own discretion.
In regards to the dinner at the Tango show, yes you are correct, the dinners are not the highlight of the show and if time allows you, it would be nicer to have dinner somewhere else beforehand and see only the show after as you can take the option of Show-only.
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