Layovers! The flight time from Chicago to Auckland to Adelaide had us starting the trip sleep deprived, and the trip home from Sydney was equally exhausting. A stopover somewhere would have been better for us.
Travel Company Comments
Thank you for taking the time to post your review of your recent trip, we are delighted you enjoyed your time in Australia - you certainly covered a lot of ground and experienced many different areas. We appreciate your kind words regarding our specialist's service and pleased your booking experience was a positive one. We apologize you found the departure documents difficult to navigate, the departure itinerary does have all the flights, accommodations and touring information all on one document. When you contacted us regarding the Sydney Opera House tour booking we thoroughly checked through all the documents and did not see any duplication or incorrect date, we apologize if there was any confusion and was happy to hear you took the tour without any issues. We completely appreciate for a long trip the departure itinerary and supporting documentation of travel vouchers and flight tickets can be a lot of detail to review, coupled with reservation confirmations for the hotels you booked on your own. Thank you for your feedback which is extremely helpful to us so we can continue to improve our processes and trip documentation.
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