This travel team was outstanding. Everything that our travel planner put together for us from accommodations to travel arrangements to excursions, tours, etc. was perfect. During the planning phase, our travel planner really listened to us and tailored the trip to our desires. Our trip to Australia was truly a once-in-a-lifetime experience. When there were a couple of travel glitches, our planner resolved them immediately and we were able to continue on with our trip without any issues. Our planner even called in on her day off to ensure that one of our flights got appropriately rescheduled. We can't imagine having a better travel company experience than what we had with this travel team.
We loved every minute of our trip, but the high points were probably:
If we could have taken this trip at a different time of year, we would have. Being in Mossman and Port Douglas during the rainy season (with a cyclone adding even more rain), resulted in a number of excursions being canceled. If we are fortunate enough to be able to return to Australia, we would definitely choose a different time of year.
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"Excellent communication, documentation and quality of service provided."
"We can't imagine having a better travel company experience than what we had with this travel team."
"The tour organized by our travel agent was even better than we expected. The tours that she organized were uniformly...
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