Doing a trip-of-a-lifetime at the last minute (especially being very sick and arranging during the holidays) must be the craziest thing we've ever done! Thanks to Zicasso, these Australia and New Zealand travel specialists, and our agent, it was also one of the absolute best things we've ever done! They didn't miss a single detail, and, together, they made it perfect for us given the timing, our interests, and our budget! They were even so good that we had left Australia for New Zealand the day before the cyclone and flooding hit Queensland and south along the East Coast! Everything was fabulous. . .so good that we want to go back for more! When we get to that point, we'll be sure to call for their assistance!
How did you find out about Zicasso? Wanting to drop everything and go half way around the world to take our son out to dinner while on assignment in Australia, and with no time to research or plan, my husband went to the internet and did a quick search. If this was going to happen, we needed serious help! Zicasso came up immediately! As promised, two or three agents got back to us within two days. Our agent understood immediately our needs and desires. Amazing! while she's in CA. and we're in NY, with the help of technology, communicating was easy! She listened to things about who we are and what we wanted to do; and, she made it possible while working within our prescribed budget! Perfect!
Some of the most enjoyable and most memorable aspects of our Australia / New Zealand holiday were noticeable and appreciated from the minute we landed in Cairns. Having never done this sort of travel before, we didn't know what to expect. Shuttle transfers were all in place for everything. So, we had, as the Aussies say, "No worries!"
Where we had asked for down time to spend with our son, we were perfectly located to do things independently and with him. Besides having time on our own, we found ourselves on tour with 400 in the Great Barrier Reef, on a large, completely filled glass-ceilinged tour bus, in mid-sized groups of twenty-five, snorkeling with ten, bicycling with nine, and hiking with only four in our group, including the guide. We loved that variety!
Because of heat, one company had to cancel our sea kayaking adventure. However, they called two days ahead with a wonderful option to go river snorkeling under the rain forest canopy. That was an amazing day we hadn't anticipated and it was perfect! They even gave us a differential refund! The vendors that the tour company used were delightful, extremely attentive and well versed, and honest beyond a doubt.
Definitely we would extend our time from the start! We knew that we were trying to fit a lot in in a very short time! We had a fabulous overview that hit highlights and things we had hoped to do. Australia is a big continent and we just got a taste of two big cities and a delicious sample of the ocean and rainforest areas of northern Queensland. It seems that they saved the very best for the last of our trip! The South Island of New Zealand was like an after dinner aphrodisiac! We'll just have to go back. You can be sure that we'll enlist the service of this travel agent at this Australia and New Zealand tour company to do the arrangements!
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"Zicasso did a great job with our trip. All connections were seamless. All excursions were noteworthy."
"This travel agency was amazing. They know the ins and outs of Australia."
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