We selected this tour company to create our itinerary for our 2020 trip to Australia and New Zealand because we wanted a customized and unique experience through a local company and after my first call with the two travel planners, I was completely sold that they were the right fit for our group. They were just very kind people who were clearly passionate about traveling, and they really listened to what our group was interested in and the type of travelers we were.
They were absolutely amazing from the very first communication all the way until our trip concluded. Every element of our trip was seamless, stress-free and effortless on our part; the boutique accommodations they set us up with were fantastic, and the activities and day trips they arranged far exceeded our expectations. We had some weather challenges during our trip that caused a few activities to be cancelled or changed; they were absolute rockstars in getting an alternate agenda set up for us last minute. It was also great having an in-country resource to help with other changes and questions along the way. I believe I have interacted with most of the team throughout the experience and they have all been fantastic to work with.
I am typically the trip planner amongst my friends and family, so giving up the controls for the planning our trip to Australia and New Zealand was a huge change for me! This tour company is truly first-class, full-service, and just a wonderful team to work with! We hope to visit both Australia and New Zealand again in the future and will absolutely go back to this company - as cheesy as it sounds, they made our trip a real trip of a lifetime! If you are considering utilizing local and passionate travel experts to help plan an unforgettable trip, I highly recommend the tour company!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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