Welcome home and thank you for taking the time to provide your feedback about your trip. I’m so pleased to hear that, overall, you really enjoy your time spent in New Zealand!
I have looked over our ongoing communication as well as the original proposed itinerary that I had put together for you following our discussions. The initial proposal I had suggested did, actually, include the return flight from Milford Sound.
After you had reviewed the proposed itinerary and had spoken to your friends, you asked that I include the Cairns cruise based on your friend’s suggestion. The overall budget for your trip was also a concern, which required some modifications to the style of touring you were comfortable with due to budget constraints. It was my understanding, following our discussions, that you were aware of the trade-offs and I am sorry to hear this does not appear to be the case.
It was a pleasure working with you and I wish you all the best.
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