Our incredible African adventure started with an email request to Zicasso followed by a prompt response from a representative at this safari travel company. We are independent travelers and had never before used an agent or service to help plan a trip, so we weren't sure what to expect. We were extremely pleased with every aspect of the experience. Our trip was beyond our expectations....and our expectations were high! Our travel representative was incredible...enthusiastic, knowledgeable, professional, thorough, helpful, responsive, articulate, and a pleasure to work with. From international and inter-Africa flights, to transfers, to accommodations, to guides and tours, to activities and restaurants--even to luggage and packing--her expertise and attention to detail were invaluable. She interviewed us at the outset to gain an understanding of what kind of travel and experiences we enjoy, then crafted the perfect trip for us. She kept in touch via email during our travels, making sure everything was proceeding as planned and offering assistance should we need it. Our trip was seamless and perfect in every way.
Mala Mala Main Camp will remain large in our hearts and minds forever. It is the quintessential safari lodge. The beautiful, chic lodge on the bank of the Zambezi was the perfect complement to our experience in the bush. And our introduction to South Africa, a gorgeous boutique hotel with its incredible deck overlooking the bay, was absolutely perfect and exactly the kind of place we were hoping for. What truly made our Africa experience memorable was not just the incredible wildlife, breathtaking scenery, beautiful accommodations, and wonderful food, but the enthusiasm, friendliness, knowledge, and passion of the guides and rangers who shared their amazing country with us. I cannot thank this company enough for putting us on this path.
We would not change a thing.
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