Our safari travel company and their agent were fabulous, way above expectation. When they received our request for a proposal, they responded within a few hours with a very fine on-line presentation with lodges, schedule, transfers, etc. Because it was so well done and competitively priced, two of our friend said they would join us on the trip. Our agent very promptly made the revisions that we needed to accommodate four of us instead of two. She also worked tenaciously and successfully to get us into a river cruise that we wanted but was fully booked.
During the trip itself, our agent helped us with several problems that emerged unexpectedly – a lost cell phone, retrieving something from checked baggage at J’burg AP, and a small-plane transfer that was threatened by bad weather. It was very comforting to know she was available and willing to solve these issues.
Our travel company had people great us at each major transfer. With their help, we were never concerned about making connections.
The highlights were our two days on the Chobe houseboat and three days at Xugana Island Lodge in the Okavango Delta. Another highlight was the expertise and charm of all of our guides.
Possibly extend our stay another week at one or two lower-cost lodges in Zimbabwe or Zambia. However, we did not explore this possibility with our travel company.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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