Our travel agent was amazing. She listened carefully to everyone's concerns and desires and found us the perfect safari experience for our three generations family. Even though we changed the dates after the itinerary was set, she seemlessly managed the changes. When we experienced a few glitches during the safari,she was aware of the situation and kindly informed us and even sent us a gift in apology even though it was not her fault. Altogether the best travel agent experience I have ever had.
The animals, of course! The three lodges we visited were all outstanding in accommodations and way too good in cuisine. The children and I were really happy about all the lovely horse riding. We will never forget the vistas of South Africa.
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"Overall, everything was well planned, communication was great and the tour planner was excellent to deal with."
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