I have never gone through a travel agency to this extent for a trip. I've always been a do-it-yourself kind of gal to save money. For Africa, I wanted the experts to plan the trip as I was clueless where to begin. I wasn't sure what I was getting myself into and nothing, absolutely nothing, could have prepared me for this marvelous and adventurous experience! The trip was flawless in preparation and exceeded my expectations! Every single detail was planned out from people meeting us at the airport, getting us through customs, friendly guides waiting to take care of every need and answering all of our questions. Gorgeous hotels awaited us, dinner reservations were booked, travel adventures were planned. Hands down, the most brilliant trip I have ever taken and worth every penny. I would definitely use this safari travel company again and recommend them to all my family and friends.
Capetown and our fabulous guide! Loved the Kirstenbosch Gardens and Table Mountain. The stay at Babylonstoren wasn't long enough. Beautiful room with stunning jacuzzi and heated pool right outside our door. Would have loved to stay here a couple more nights to experience more time on the farm walking around. Loved the fact they had bikes for us to ride. The safari in Timbavati Reserve and the Makanyi Lodge was the most amazing safari experience. A special shout out to our driver and our tracker. WOW, they made the experience so exciting and adventurous, we could tell they are truly passionate about what they do and have genuine love and respect for the animals. They had a wealth of knowledge regarding the animals, nature, etc. They made sure we all had great angles to take our photographs and would drive to different locations so we could get various perspectives of the animals. To top it all off, a great sense of humor! Timbavati was our best experience and I personally can't wait to go back! I also want to give a shout-out to the whole team at Makanyi Lodge as they were very welcoming, concerned for our safety, and accomodating to our crazy food allergies and the food was delicious! The whole staff was friendly and made our whole stay and my Birthday an incredibly memorable experience! When I departed, I felt like I was leaving good friends behind.
I would stay at hotels closer to the waterfront in Capetown so we could walk around without getting a taxi. An added hassle to this was that our phones didn't work so we constantly had to ask others to call a taxi for us. The jacuzzi didn't work either which was a bummer. It was too hot or too cold. I would skip Victoria Falls all together. Too touristy for my style and although the Vicotria Falls Hotel was a grand place, it felt like an outdated americanized hotel with a hoity-toity clientelle and I sensed a staff that were poorly treated by management. The rooms were slightly run down with cracked tile, floor staples poking up out of the carpet between the room and bath threshold. Buffet style food is not our style and frankly, we found it to be quite disgusting. There were a couple dishes that redeemed the experience and we were able to get into the finer dining restaurant our last night providing a better experience due to the atmosphere and staff. Although I'm glad we went to Botswana for a different safari adventure, I wasn't impressed with our guide. He didn't have the passion as our previous guide and seemed bored with his job. Although he was nice, we had to ask him to stop for photos and at times he seemed irritated. The staff at the lodge were outstanding, especially the ladies. So friendly and always ready to laugh. The tents were exciting for the first night but after the second night I was ready for a real hotel room. Too many wild animals roaming around and playing on the roofs making it difficult to sleep in a room with screens for windows. My friend and two other guests got trapped in their rooms by aggressive baboons that wouldn't leave. The emergency horn had to be blown so they could get out. My friend was quite frightened by the experience.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our travel agent and her team in Africa were very responsive both before the trip and throughout."
"We had a magical trip! Everything was such a treat and truly life changing."
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA