Jay's Travel Agency
Based on 264 reviews
Our travel company did a wonderful job of organizing and executing my trip. Jay was my contact person and he was very patient and a superstar in listening to my requests and getting them all fulfilled. I had a trip of a lifetime, with every detail well thought out and taken care of. In every city, I was greeted at the airport, and my guides, drivers, and contact people were knowledgeable, considerate, polite, and super wonderful. This really was a trip of a lifetime. I will definitely recommend Zicasso and this travel company to all my friends and relatives.
Ana's Travel Agency
Based on 272 reviews
We used Zicasso to help make our honeymoon easy. It was amazing, thanks to them. We had a thorough itinerary and plans every day. The drivers picked us up in the morning, let us know the plan for the day, and were flexible if we wanted to change it.
They took us to amazing restaurants, vineyards, beaches, and on Port tours. They also facilitated an amazing day of food tasting in Lisbon.
Our travel agent was phenomenal. She provided us with many ideas of things to do in Portugal and it was easy for us to choose the ones we wanted to do the most. She reviewed the itinerary with us and asked if we had any questions. We did, and she helped answer those after consulting with people in those areas.
Additionally, she gave us options for accommodation. Every place in which we stayed exceeded our expectations and was in a very convenient area. We were blown away by the hotel in Porto and wished we could live there.
Andrea's Travel Agency
Based on 340 reviews
Having never been to Croatia before, as a solo traveler Zicasso gave me the confidence to go and helped me to plan my trip. My agent from the travel company knew specifically where I would like to be and how to get there.
Elena's Travel Agency
Based on 992 reviews
Overall, the trip design was wonderful and we enjoyed our trip, without having to worry about logistics for our tours and day trips. Only feedback I want to share is the daily communication with the travel designer. It would be best if we could communicate easily via WhatsApp or Messenger if we had issues with a service or questions about the trip. They provided a main number to call. Which sometimes is not working, especially if we are International travellers. Giving us a mainline number does not make it feel personal. Other travel companies in other countries make us feel special by being available through WhatsApp and Messenger. We paid for the services, and it is quite expensive, but we expect more care from the team.
Paul's Travel Agency
Based on 364 reviews
Zicasso’s travel company was fantastic. Every aspect of the trip progressed without any troubles. One of the most important benefits was that our travel agent was available via WhatsApp for any questions or concerns we had. He even met us in Cusco just to see how things were going. What a great guy! He was quick to respond to messages from the time we began planning eight months prior to our trip to the last day of the tour.
Because of his attention to detail, we saw all the things we wanted to and some we didn't know we would want to see. He had asked our likes/dislikes and planned a tour that worked for us. Every tour guide/transfer was punctual, knowledgeable, and friendly. We'd definitely use our travel agency again and recommend them to anyone who wants a trouble-free vacation in Latin America.
Our guide with whom we spent the most time (in and around the Sacred Valley and Machu Picchu) did an excellent job of arranging travel details. He seemed to enjoy hosting our visit, which was especially good, as on this part of our tour there were only three of us. He shared information we expected, but was also open to questions about his personal thoughts and experiences as a Peruvian. He was very attentive to our needs, even when we didn't know we had them (like adjustments to the altitude). You will be fortunate if you have him as a guide.
On our bike tour of the Sacred Valley, our guide was a lot of fun and very patient with our frequent stops to take photos, adjust the bikes, etc ...
If you get a chance, take a cooking class in Cusco. It was not just a “follow-this-recipe” experience. The chef was very knowledgeable in every aspect of the food prep process and even helped us to choose the best chocolate and coffee in the market, which was not part of the class.
Our driver did well managing our larger bus tour from Cusco to Puno. Affable and joking, he made the trip comfortable and informative.
The food tour in Lima was among the highlights. Four fantastically unique restaurants, each delicious, with bubbly and engaging staff.
Matteo's Travel Agency
Based on 503 reviews
We recently had the pleasure of going to northern Italy for two weeks with another couple and could not have been more pleased with Zicasso’s travel company.
We flew into Venice and visited each of the following for several days: Venice, Verona, Milan, Lake Como, and Lake Maggiore. The guides who met us at our hotel each day were fantastic.
The travel company made restaurant and hotel suggestions. We picked what we thought would be best for us and they took care of the reservations. Everything worked perfectly and was just what we were looking for. A truly wonderful vacation from beginning to end. The travel agency was there for us 24/7 and made our trip worry-free. We would definitely recommend using Zicasso to match you with their exceptional travel specialists.
Hicham's Travel Agency
Based on 278 reviews
The travel agency made our dream trip to Morocco come true! Selma and the team were insightful and professional and their kindness made the whole process seamless and stress-free, allowing us to focus on our holiday. The guide and the driver were incredible and made our journey so much fun. It would not have been the same without them, we quickly became a travel family!
But it was the little things like them finding and returning my son’s trumpet and his lucky Mickey Mouse toy he left behind or finding and returning the meds that someone in our group lost, giving her peace of mind, etc., that made this journey truly special. That over-the-top service and kindness are not duplicated anywhere else! I have used many travel agencies in the past, and this is by far my favorite.
My family and I will definitely use this company again, this was an amazing experience. We will be returning and we can't thank the team enough for all their efforts.
Samuel's Travel Agency
Based on 479 reviews
My husband and I traveled with another couple to Spain and used this travel company to plan our trip. Samuel and Paloma were engaged, involved, and organized from our initial conversations and emails months before our trip, until the time we boarded our plane for the trip home.
Their experience and attention to detail when booking guides, tours, and transportation made our trip amazing. Paloma and Samuel were constantly available, checking in with us daily to ensure our trip was going smoothly and we didn't need anything. We all agreed, we felt cared for, which is a wonderful way to feel while traveling.
We would highly recommend this travel company to anyone visiting Spain. It will be a memorable vacation!
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