Tropical Vacations Travel Agents & Reviews

The travel company arranged an amazing trip for us.  Every aspect of the trip, hotels, transfers, tours, and guides were seamless.  The company booked exactly the trip we asked for and guided us to a couple of excursions that exceeded our expectations.   For the days I added to the trip as days for us to just settle in on arrival, the agency even offered helpful suggestions on places to go and things to do.   

The trip was great overall and we really enjoyed our tour guides specifically! We also really appreciate the itinerary overall – knowing which cities to go to and for how long was key. Only reason it isn't five stars is that we weren't crazy about some of the hotel choices. Don't get me wrong, they were fine and nothing majorly wrong but we would have preferred more boutique or "younger" stays. We are in our late 20s on our honeymoon and each hotel we were the youngest there by far.

Matteo listened to what we hoped to see and do then managed to come up with a trip that hit every item we discussed.  Unfortunately, the weather on the Amalfi Coast resulted in some disappointments but Barbara did manage to come up with an alternative for one of the days. We felt well taken care of by drivers and guides throughout the trip. The staff was friendly and helpful.

We contacted a lot of companies in planning this trip, and finally went with Filomena at this travel company because she really listened to what we wanted, actually gave us more than what we asked for, and did it all within our budget. All the people she gave us as guides were extremely knowledgeable, enhanced our travel experience tremendously, and constantly went out of their way to give us a little bit extra. The travel app she used allowed her to be constantly available should travel plans need to be updated, and gave us a wealth of information on things like restaurants in the area, tipping, shopping, history, etc. She also gave us a portable wi-fi hotspot so the maps on our phone always worked as we navigated the country. She thought of everything. Filomena, George, and all of their associated guides constantly gave us that personal touch, and exceeded every expectation. Look no further when planning a trip to Portugal. 

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

We were extremely happy with the services that Irene at the travel agency provided. All of the hotels were lovely. They were small boutique hotels ( with the exception of the hotel in Santorini). The rooms were generous, all with balconies and views. The guides were knowledgeable, as were the drivers. Everything within the company's control went smoothly. We always felt we were well taken care of. Irene uses small family owned businesses as much as she can, and this makes a difference. The people who own them are who you meet and they are committed to service. Any place Irene sent us to eat was at least good, if not excellent. I would use her again in a heartbeat and will recommend her to anyone planning a trip to Greece.

My overall impression was that it was tremendous.  We had a wonderful time.  We totally appreciate the feeling of security, of not being let down!  I knew help would be at hand if we had any problem.Every driver and every guide was so helpful and kind.  We appreciated each one.  Thanks to all of them.

We have been working with this travel company on our trip to Italy since before the pandemic started. We had to cancel 3 times and finally made what turned out to be a wonderful trip of a lifetime.Working with Eleonora and Elena at our travel agency has been a pleasure, they helped us through the planning phase making suggestions and working with our thoughts to create the perfect schedule, taking in Venice, Florence, Tuscany, Sorrento, Capri and Rome. As the pandemic ended they advised us on the best time to travel ensuring that all of the things we wanted to see would actually be open and available.During our trip, we did have some issues, including a guide taken ill and heavy storms in Sorrento but the team at our travel company were always available and were able to reschedule a new guide and provide options for us.I would totally recommend this travel team and are very likely to use them again for Italian travel in the future.