Tropical Vacations Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in tropical vacations

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Paul in Peru

Paul's Travel Agency

4.9

 Based on 341 reviews

See Paul's profile

Destinations:

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Galapagos / Ecuador
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Peru

Verified Review

Leslie D.
Submitted on 10.2.2022

The travel company arranged an amazing trip for us.  Every aspect of the trip, hotels, transfers, tours, and guides were seamless.  The company booked exactly the trip we asked for and guided us to a couple of excursions that exceeded our expectations.   For the days I added to the trip as days for us to just settle in on arrival, the agency even offered helpful suggestions on places to go and things to do.   

Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 319 reviews

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Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
3  More

Verified Review

Olivia W.
Submitted on 10.10.2022

The trip was great overall and we really enjoyed our tour guides specifically! We also really appreciate the itinerary overall – knowing which cities to go to and for how long was key. Only reason it isn't five stars is that we weren't crazy about some of the hotel choices. Don't get me wrong, they were fine and nothing majorly wrong but we would have preferred more boutique or "younger" stays. We are in our late 20s on our honeymoon and each hotel we were the youngest there by far.

Travel agent Matteo in Italy

Matteo's Travel Agency

5.0

 Based on 444 reviews

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Destinations:

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Italy

Verified Review

Joan H.
Submitted on 10.8.2022

Matteo listened to what we hoped to see and do then managed to come up with a trip that hit every item we discussed.  Unfortunately, the weather on the Amalfi Coast resulted in some disappointments but Barbara did manage to come up with an alternative for one of the days. We felt well taken care of by drivers and guides throughout the trip. The staff was friendly and helpful.

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Travel agent Filomena in Portugal

Filomena's Travel Agency

5.0

 Based on 267 reviews

See Filomena's profile

Destinations:

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Portugal

Verified Review

donna f.
Submitted on 10.13.2022

We contacted a lot of companies in planning this trip, and finally went with Filomena at this travel company because she really listened to what we wanted, actually gave us more than what we asked for, and did it all within our budget. All the people she gave us as guides were extremely knowledgeable, enhanced our travel experience tremendously, and constantly went out of their way to give us a little bit extra. The travel app she used allowed her to be constantly available should travel plans need to be updated, and gave us a wealth of information on things like restaurants in the area, tipping, shopping, history, etc. She also gave us a portable wi-fi hotspot so the maps on our phone always worked as we navigated the country. She thought of everything. Filomena, George, and all of their associated guides constantly gave us that personal touch, and exceeded every expectation. Look no further when planning a trip to Portugal. 

Travel agent Jay in India

Jay's Travel Agency

4.8

 Based on 243 reviews

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Destinations:

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Bhutan
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India
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Maldives
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Nepal
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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

Travel agent Irene in Greece office

Irene's Travel Agency

5.0

 Based on 226 reviews

See Irene's profile

Destinations:

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Greece

Verified Review

Maya R.
Submitted on 10.20.2022

We were extremely happy with the services that Irene at the travel agency provided. All of the hotels were lovely. They were small boutique hotels ( with the exception of the hotel in Santorini). The rooms were generous, all with balconies and views. The guides were knowledgeable, as were the drivers. Everything within the company's control went smoothly. We always felt we were well taken care of. Irene uses small family owned businesses as much as she can, and this makes a difference. The people who own them are who you meet and they are committed to service. Any place Irene sent us to eat was at least good, if not excellent. I would use her again in a heartbeat and will recommend her to anyone planning a trip to Greece.

Travel agent Daniel in England

Mario's Travel Agency

4.8

 Based on 355 reviews

See Mario's profile

Destinations:

England
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France
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Ireland
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Italy
Scotland
2  More

Verified Review

Doris C.
Submitted on 10.20.2022

My overall impression was that it was tremendous.  We had a wonderful time.  We totally appreciate the feeling of security, of not being let down!  I knew help would be at hand if we had any problem.Every driver and every guide was so helpful and kind.  We appreciated each one.  Thanks to all of them.

Travel agent Eleonora in Italy

Eleonora's Travel Agency

4.9

 Based on 217 reviews

See Eleonora's profile

Destinations:

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Italy

Verified Review

Chris D.
Submitted on 10.12.2022

We have been working with this travel company on our trip to Italy since before the pandemic started. We had to cancel 3 times and finally made what turned out to be a wonderful trip of a lifetime.Working with Eleonora and Elena at our travel agency has been a pleasure, they helped us through the planning phase making suggestions and working with our thoughts to create the perfect schedule, taking in Venice, Florence, Tuscany, Sorrento, Capri and Rome. As the pandemic ended they advised us on the best time to travel ensuring that all of the things we wanted to see would actually be open and available.During our trip, we did have some issues, including a guide taken ill and heavy storms in Sorrento but the team at our travel company were always available and were able to reschedule a new guide and provide options for us.I would totally recommend this travel team and are very likely to use them again for Italian travel in the future.

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Featured Reviews

Italy & France Travel Review: Paris, Florence, Rome, Vatican, Colosseum, Chocolate & Pastry Tour, Seine Boat Ride, Cooking Class

MJ

Mary J.
Jul 04, 2022
When I initially decided to take this trip to Europe I didn't have a travel agent. I started to explore companies on the internet.  I read the reviews of several companies and decided Zicasso was the one I was going to pursue. They put me in touch with a couple different agents. The one I was most impressed with was Rose at this travel agency. She is a joy to work with and very thorough. She tailored our trip to our specific interests. Through out the planning stage she was very prompt with answers to any questions that arose. During our trip we kept in touch. She inquired as to how our trip was going. During our trip our travel agency was there for us making sure things were going as planned. All the drivers and guides that we worked with were top notch and professional.

Italy Anniversary Tour Review: Venice, Sorrento, Rome, Cooking Class, 12-Night Vacation

JB

Jim B.
Oct 11, 2022

After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B

Costa Rica Vacation Reviews: Monteverde, Cahuita National Park, Osa Peninsula, Manuel Antonio National Park

MR

Mark R.
Apr 11, 2022
Catalina and her team at the travel agency are great. She facilitated a wonderful trip to Costa Rica, she was a pleasure to work with, very professional, and very flexible and responsive when planning the trip. This travel agency both has their own staff - drivers and guides - and contracts with outside agencies to provide services. Their drivers and staff were awesome and the best we had on the whole trip. Wish we had them everywhere - but we booked pretty late and during a very busy season so that was not possible. Catalina even arranged to provide us with a sim card as soon as we arrived in Portugal, with some minutes already loaded, so we could immediately start communicating with the agency and with our friends. This was a wonderful service. Some of our activities and guides (from outside companies were not as good as we would have liked) but we really appreciated that Catalina welcomes our feedback so that she can provide the very best service to the next clients. Thank you Catalina and travel agency - with a special shout-out to Randy.

Italy Trip Review: Cinque Terre, Rome, Amalfi Coast, Sorrento, Positano, Pompeii, Colosseum, Vatican, Path of The Gods Hike

JB

Jody B.
Oct 12, 2022
It was a leap of faith for us to use Zicasso, first of all, and to book a trip with a travel agent because we've always planned our own vacations in the past. It turned out great! Their model works. They connected us with two agencies in Italy, our destination country, and we chose this travel company based on their responsiveness. What fun to create a customized itinerary based on their recommendations -- we told them how many days we could travel, what our budget was, and roughly what we wanted to do. They came back with a first draft and we tweaked it from there. Everything worked smoothly while we were in Italy -- we had good hotels and great tour guides, but I think the highlight for me was the private drivers! Driving in Cinque Terre, Rome, and the Amalfi Coast would have been stressful and it was wonderful to leave that to the professionals. And always, our travel agency was a phone call or an email away if we needed them.

Belize Travel Review: Placencia, Mayan Ruins, Snorkeling, Horseback Riding, 8-Day Vacation

BM

ben m.
Jul 04, 2022
My wife and I had an amazing trip to Belize. Catarina was amazing, I had planned this for a couple years and Covid hit. I texted her years later in March, she responded immediately by name. She planned a perfect vacation understanding who we were and what we liked. Very easy to get a hold of. Belize is beautiful. The resorts in the Jungle and by the Sea, were top notch. Love the Mayan ruins and went horseback though the beautiful grounds. Went to an awesome 4 mile caye to snorkel for the day. All tours and staff at the hotels were awesome. Loved Placencia the peninsula, used golf carts to get around! 

Luxury Costa Rica Vacation Review: Tortuguero, Arenal, Monteverde Cloud Forest, Rappelling, Zip Lining, Kayaking, Wildlife

CL

Chip L.
Jul 30, 2022
We had an amazing trip to Costa Rica and I can’t rave enough about how great it was to work with this travel company. From start to finish we received outstanding service. They were so friendly and thoughtful about what they could do to ensure we had the best experience possible on our trip.Costa Rica is a beautiful country and the people were always exceeding friendly and polite. All the drivers and guides our travel agency arranged for us were top notch. We didn’t encounter any problems along the way but I am sure if we had our travel company would have taken care of them.Will definitely recommend them to anybody that is looking to visit this tropical paradise.

Greece Tour Review: Athens Twilight Tour, Acropolis, Sunset Catamaran Cruise, Santorini Food Tour, 6-Day Celebration

KT

Kea-Shawn T.
Oct 20, 2022

Rebecca and her team at the travel company is the go to when booking your travels to Greece.  This was a milestone birthday trip for me and a bucket list destination, but the idea of planning a trip to Greece seemed daunting to me.  I searched and found reviews for Zicasso and they put me in touch with Rebecca, who was absolutely amazing from start to finish.  I communicated with her what I wanted from this trip and she worked with me to curate the most amazing trip.  From private transfers, to island hopping fare bookings, to dinner reservations, Rebecca and her wonderful team were on top of it all.  Should anyone want assistance in booking travels to Greece, Rebecca at the travel company is a wonderful choice.  

Family Greece Vacation Review: Crete, Santorini, Palaces, History, Sites & Memories

DM

Deanna M.
Sep 11, 2022
This is the second European family vacation that I planned via a Zicasso agent. I want to keep Zicasso a secret because it is an amazing service but given my trips rave reviews and pictures I can not, not share Zicasso since everyone asks how I planned my trip. That being said this time around we were aligned with two travel agents. Both seemed great; however, there was something special about Nikos from the travel company that made us choose to work with him and his agency. From the moment we started planning the trip through our return on the trip it was amazing. I have goose bumps as I sit here and type this review. Nikos made it so simple for us. We worked through budget, timelines, wants, dreams and needs. We didn't just speak over email we met over the phone. We had one airline hiccup (delay leaving the US) Nikos was right there when we landed and had already assisted us in changing our connecting flight so we could make it to Crete as planned. The family trip to Greece was everything we dreamed of and more. We can't wait to work with Nikos and his team again for our next Greek vacation. Every tour we took was incredible all of the guides were extremely knowledgeable. We loved that the tours were private or semi private. Everyone of the tour guides also respected that we were with two children 15 and 11. They made it fun and interesting for all ages. As the trip neared we were provided an app to download with our full itinerary and everything to do every step of the way. It was amazing not to need to know to have to "think" and fully relax on vacation. We had no idea what day of the week it was while we were on vacation. We just followed along on our app. The app had every thing in it with directions and one click to reach Nikos and team and Ferries and guides.  Thank you Niko's and Family you truly made our Summer in Greece vacation one to remember for life. 

Croatia Trip Review: Dubrovnik, Split, Hvar, History, 10-Day Tour

KC

Kathleen C.
May 17, 2022
This trip was one of the top trips we have ever taken due to the excellent work of Jen. She was one of two travel agents in Croatia that Zicasso provided us with to provide possible itineraries based on the number of days we wanted to travel and the amount we wanted to spend. Zicasso's response was quick and they followed up several times to make sure we had everything we needed. Both travel itineraties were excellent, we had a difficult time choosing between the two that Zicasso sent.

Ireland Travel Agent Review: Dublin, Kinsale, 10-Day Tour

MT

Michele T.
Jun 25, 2022

Most, but not all, of the recommended/booked accommodations were great.There was a huge lack of recommendations for bars, restaurants, sights, and activities within a town. What was recommended was consistently found on trip advisor, Google, and other touristy websites which we could have discovered on our own. My previous experience with other travel agencies, including through Zicasso, was that agencies provided significantly more unique, personalized, curated, and thoughtful recommendations. Overall, our trip felt like something we could have/would have booked on our own, which was very unlike our prior experiences with Zicasso.Our travel company’s communication was marginal at best, which, again, was very unlike our experience with other travel agencies through Zicasso. While we understand staffing shortages, the extreme delay in communication before the trip was frustrating. Aside from delayed communication, there was little transparency and communication overall. We had a lodging location changed literally a few days before our trip began without explanation or discussion. Our international airport (Dublin) was facing extreme staffing shortages and thereby significantly long wait times, so much so that locals and airport employees recommended arrival to the airport at least 4 hours ahead of departure time. We heard nothing of this from our travel company; in previous experiences with Zicasso, the travel agencies were always abreast to travel information. In fact, our travel company had our airport transfer scheduled for us to arrive at the airport with less than the recommended time. It took us, the paying customers, to reach out to the company to change this. This, in our opinion, should have 100% been monitored and handled by the travel company. Likewise, the US dropped the COVID-19 testing to return to the states, while we were on our trip. Again, we heard nothing from our travel company (a US-based company) regarding this. It was us, the paying customers, who reached out to verify this information. 

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