Tropical Vacations Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in tropical vacations

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Ratings of Zicasso's Service
Travel agent Alex in Costa Rica

Alex's Travel Agency


 Based on 255 reviews

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Costa Rica

Verified Review

Debra D.
Submitted on 3.4.2022

The trip was truly a trip of a lifetime thanks to my travel planners and team.  Traveled with 7 family members for my 70th birthday. The team did a fantastic job in matching adventures/excursions to make all the family happy - from 70yr olds to 40 year olds to 7 and 10 year olds.The itinerary created by the travel company showed us some of the highlights of Costa Rica - Mount Arenal, Monteverde and Manual Antonio.The entire trip went incredibly smooth - not one hiccup.  All of the people we interacted with from the team and from their partners for the adventures and hotels were all so thoughtful, knowledgeable, and accommodating.  The best customer service!I highly recommend the travel company! 

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Travel agent Matteo in Italy

Matteo's Travel Agency


 Based on 403 reviews

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Verified Review

Philip V.
Submitted on 12.9.2021

From the time we arrived in Venice airport, we were escorted to our hotel. It was a worry and anxiety free trip of a lifetime. We were introduced to the culture, history and cuisines of Italy. At the same time, we had opportunities walk around on our own to explore the great cities of Venice, Florence and Rome. The side trips to Bologna, Pisa, Siena, Lucca and Orvieto were unforgettable. This trip planned by this Italy travel company was probably one of the best. We whole heartily recommend them to anyone planning a trip to Italy.

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Travel agent Rossean in Australia office

Roseann's Travel Agency


 Based on 229 reviews

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Cook Islands
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New Zealand
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Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent Elena in Italy

Elena's Travel Agency


 Based on 850 reviews

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Verified Review

Pamela K.
Submitted on 1.17.2022

The travel agency is a fabulous company. Our 14-day trip to Italy was 3 years in the making.  COVID forced us to schedule and reschedule the trip.  We started with 16 people traveling with us and ended up with my family of 4.  Through all of the changes, the travel team was amazing.   We used custom tour companies in the past but never encountered service like this agency.   They watched every step of our trip and made adjustments before we even knew there was an issue.  Our train from Venice to Milan was canceled because of COVID staffing issues.  A travel planner contacted the manager of our hotel in Venice who came to our table at breakfast to make us aware of the change and let us know about the new train schedule.  They do not overlook a single detail!  Our guides were exceptional in each city.  I highly recommend using this travel agency.  I look forward to touring more of Italy with them in the future!   

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Travel agent Paul in Peru

Paul's Travel Agency


 Based on 322 reviews

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Galapagos / Ecuador
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Verified Review

Eva P.
Submitted on 1.20.2022

I don’t know where to begin. My husband and I travel a lot and had never been to South America. We decided we wanted to visit the Peruvian Amazon Rain Forrest, Machu Picchu and the Galápagos Islands. In researching, we came in contact with our travel designer with this tour company. We corresponded over days/weeks.  I gave the designer the basics of what we were looking to do and see. The travel designer took my suggestions and came up with the ideal tour. We started out three nights in the Amazon Rain Forrest with a wonderful lodge. Very remote inside the Forrest. We loved the open wall design. We could see monkeys and other wildlife right room the open room. Our tour guide was the best! Then we traveled to Cusco Peru. There we had a terrific guide. Our guide was a local guide. His knowledge and kindness was priceless. Our guide took us on the trek across the mountain into Machu Picchu. This was a very difficult trek, we had moments wondering if we were going to make it to Machu Picchu. Our guide was very patient with my husband and I. We are 61 and 73 and from US. High altitude acclimations are very important. We did make it after about 8 + hours. We stayed several nights in a wonderful resort in Machu Picchu Pueblo. We travel backed to Cusco and stayed 4 nights in a luxury hotel. Our guide took us daily on tours of ruins and historic sites . We then traveled to QUITO Ecuador. Our tour guide in Quito was a local guide too. His knowledge of the area was priceless as well. Our last week the designer planned the 8 day 7 night on a small yacht to tour the Galápagos Islands. We couldn’t hand picked a better yacht to explore the Galápagos Islands. The staff was knowledgeable and the yacht was perfect. Our naturalist was the best! His enthusiasm was contagious and we learned so much. The food was delicious. The accommodations were great. The entire trip was planned perfectly. The travel designer had every detail planned perfectly, from transfers to guides, to accommodations. We were gone three weeks. Before our trip, I had many questions. The designer was always quick to reply and answered every question or concern I had. Anytime in the future, I plan to travel to South America, I will use the travel designer and this tour company. The travel designer is a real Jewel!

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Travel agent Daniel in England

Mario's Travel Agency


 Based on 246 reviews

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Verified Review

Jonathan O.
Submitted on 12.10.2021

My wife and I were looking forward to this trip soo much, specially with all the COVID issues going on in the world, AND everything turned out just perfectly! Even with all the COVID restrictions, testing requirements and overall precautions in place with travel, it was an amazing trip that I wish we could relive. We really wished we could have stayed another month plus. Big thanks to our travel company & specifically Marie-Lys for helping us create and live out the perfect trip to France!! I highly recommend working with this team and hope that we can one day work with Marie-Lys once again! 

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Travel agent Jay in India

Jay's Travel Agency


 Based on 240 reviews

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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Veronica in Peru

Veronica's Travel Agency


 Based on 275 reviews

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Verified Review

Brook P.
Submitted on 3.22.2020

This travel team was excellent in every way.Our travel designer and the whole travel team were so great to work with. They helped organize an individualized trip, within our budget, that met our interests.They developed an excellent itinerary for our group and checked in throughout our vacation to see how we were doing. From the outset, we were well taken care of.  We were met at the airport by our driver, who was very friendly and welcoming. He was very helpful in orienting us to Lima and getting us settled in our hotel.We were consistently met and transferred easily and happily from spot to spot and from Peru to Ecuador during our trip.The hotels were great and and the activities and guides were wonderful.I would recommend this team to anyone wishing to visit Peru and Ecuador.Thank-you to the whole Travel Team!Thank-you to Picasso for referring us to this travel team. 

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Featured Reviews

Italy Travel Review: Culture, Relaxation & Activities, Luxury 16-Day Vacation


Azarmeen P.
Feb 05, 2022

This agent organized one of our top 5 vacations of all time! Impeccable attention to detail. Excellent communication and extremely responsive before and during the trip. I have a rule of never using American agents to plan a foreign trip but I’m very glad I made the exception here because the agent’s ties to the country as well as employees on the ground in Italy mean that they have an intimate knowledge of the best that Italy has to offer. They created bespoke tours based on our interests and these would not have been possible if they were not themselves immersed in their destination. Once you choose this agent though, do listen to their advice trust that they know what they’re doing. 

South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour


Brittney F.
Sep 10, 2021

We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all. 

When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!

Spain Travel Review: Luxury Family Vacation, Costa Brava, Barcelona, Flamenco Show


Sue J.
Jan 03, 2022
Thank you for planning this vacation for us. You did a fabulous job. Travelling with kids requires a lot of mindfulness, but you had it all covered! Every one of your drivers and tour agents were on time, very presentable, professional, courteous and friendly. Each hotel was centrally located to the main attractions. This was my first time booking with Zicasso and I'm absolutely going to do it again. I had zero stress on this vacation as you handled it all. We dealt with the travel designer in Barcelona and every time I reached out to her on my trip, she was quick to respond. While booking the trip she listened to what I wanted and worked around it make sure we got it done. Thank you.

Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari


Brian M.
Dec 10, 2021
We were so blessed to have been able to do this trip. It was truly amazing! It was a great idea to choose a local travel agency because anytime i had questions or new requests i was able to contact them directly and the responses were quick. We were received with so much welcomed. The accommodations, activities and the safari were wonderful. This trip made us fall in love with Africa and would love to come back. We thank Zicasso for pairing us with the right agency. And Maurice (Our travel agent contact) for preparing a wonderful itinerary based on our needs. I definitely recommend their services. The main highlight of our trip besides the safari was staying at the Giraffe Manor in Nairobi. When discussed this with other agencies, nobody was able to get us in, as this place is very hard to get into and most people have to book 1 year or 2 years in advance! However, Maurice was able to get us in. This is one of the reasons why we choose Zicasso and Maurice's travel agency. He is a local travel agent and i think our chances were better with him than with other travel agencies. Thank you so much for making our dream come true We love to travel and think of using your services in a near future!

Chile Travel Review: Santiago, Colchagua Valley, Atacama Desert, Wine, Hiking


Brent S.
Mar 02, 2022
The travel planner and his team did an exceptional job planning our 10-day vacation to Chile! We went to Patagonia, Santiago, Colchagua Valley, and the Atacama desert. What we really enjoyed about working with our planner was that the trip was tailored to our interests rather than many other travel agencies where they send everyone the same trip outline. Our itinerary was thoughtfully assembled and took into consideration all of our interests (wine, hiking, site seeing, etc.). Additionally, the travel planner and his team were there for us every step of the trip. Whether it was preparing all of the necessary documents to enter the country or sending us daily app messages to detail our day/excursions, they were on top of everything! They are also available 24/7 and will always answer your message or call. We were truly grateful to have their support this entire trip. Without the travel company, we would have been lost and struggled mightily to plan a trip of this caliber. I would highly recommend using the planner and his team for your trip to Chile, Argentina, or any other country in South America. We had an incredible time on every step of the journey. You will not regret it! 

France Travel Review: 5-Days in Paris, Versailles, River Cruise


Matthew T.
Oct 03, 2021
The trip overall was very nice.  The only disappointment was that the agency didn't stay up-to-speed on the ever-changing Covid restrictions and communicate those to us.  We had to stay on top of this on our own.  Usually, travel agencies handle ALL of the details.  Unfortunately, that wasn't the case here.  

Luxury Spain Travel Review: Seville Tapas Tour, Culture, Historical Sites, Fine Dining & Wine


Jerry G.
Oct 14, 2021

This was our first trip using Zicasso and the experience could not have turned out better. 

First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.

We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19  pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems. 

Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.

Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.

I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.

Jerry G.

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip


Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 

Honeymoon Trip to Greece Review: Athens, Milos, Santorini, Parthenon, Acropolis, Wine Tour, Boat Cruise, 10-Day Tour


Taniya B.
Oct 04, 2021

My husband and I got very lucky and were married right before COVID hit. However, we weren't able to go on our honeymoon. We waited almost two years before we could enjoy some newlyweds time and since we couldn't go anywhere, we decided to splurge and use our savings for Greece. My husband and I don't travel often, which makes it very hard for us to look for where, when, and how, so we decided we should find an expert who can help us have a memorable trip. 

We found Zicasso by searching on google and after reading some great reviews for this company we decided to contact them and really it was hands down the best decision. They set us up with an expert who can create an itinerary for us in our budget and preferences. We were matched with Thodoris. He was basically on top of everything from the beginning. He checked with us where in Greece we would like to go and also suggested a few things too which we appreciated. We trusted him from the beginning as he seemed very genuine and experienced. We finalized our trip and visited Athens, Milos, and of course Santorini. 

My husband and I work a lot, and that's why we did not have the time to book each little thing for this trip. However, doing it through this company made it super easy for us. Our flights, hotels, transportation, tours, and tour guides all were included in our package and that was so much appreciated as it is not always easy to find a ride in Greece. We even got to meet with our travel advisor the day we got there and we were welcomed with a gift bag, coffee, and lunch. 

Thodoris made sure we got the best views as we specifically asked for that for our trip and was always on top of everything. Very communicative even though we are 10 hours behind Greece's time zone. Such a great trip advisor and human being. Would totally recommend Zicasso and will use them for our future travels. And if you get Thodoris, I promise you your trip will become even better. Thank you, Thodoris, our special tour guides, and other members of the Zicasso Team.

Argentina Honeymoon Travel Review: Villa La Angostura, Mendoza, Fishing, The Food & People


Brett I.
Jan 04, 2022
The travel company planned the perfect tip for our honeymoon. They listened to what we wanted and planned a seamless trip that had private service which we greatly appreciated over other travel agencies. Everyone on their team was very responsive at all times and coordinated everything to make our trip amazing. Argentina is such a beautiful country with wonderful food, scenery, people and experiences. I highly recommend visiting Argentina it has been one of my favorite countries I have traveled too and using the travel company to help plan it you wont be disappointed.
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