Tropical Vacations Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in tropical vacations

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Ratings of Zicasso's Service
Travel agent Vasilis in Greece

Vasilis' Travel Agency


 Based on 227 reviews

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Verified Review

Arnold F.
Submitted on 6.28.2022

Our travel agency provided us an outstanding trip! From the accommodations, to the drivers, to the tour guides, our experience was better than we could have dreamed possible. Seetha, from our travel company, even met us at the airport with our driver to welcome us to Athens and presented us with a gift of Greek goodies. We highly recommend this company, and Seetha, to everyone.

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Travel agent Matteo in Italy

Matteo's Travel Agency


 Based on 420 reviews

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Verified Review

Donna P.
Submitted on 6.28.2022

Matteo and his staff are absolutely the best! Before our trip even started, they were always available and kept us informed on any new travel restrictions. During our trip we had some changes due to flight cancelations and missed connections. They worked to change transportation and tours. We were greeted by guides at every location that made us feel special! I would highly recommend using them for your travel needs. 6 stars if I could. 

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency


 Based on 306 reviews

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Bosnia and Herzegovina
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Czech Republic
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3  More

Verified Review

Julie M.
Submitted on 6.7.2022

Jack, the Kellers, and I want to thank you for putting together such a wonderful itinerary. After the initial bump in actually getting a flight to Dubrovnik, we thoroughly enjoyed every single day and every hotel – each was beautiful and unique. Everything ran like clockwork once we arrived in Dubrovnik – hotels expected us, the rental car pickups and returns were smooth, and the transfers were on time. Our travel company, and specifically Andrea, made sure that we had a memorable trip.

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Travel agent Jay in India

Jay's Travel Agency


 Based on 242 reviews

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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Filomena in Portugal

Filomena's Travel Agency


 Based on 246 reviews

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Verified Review

Beatrice S.
Submitted on 6.17.2022

What a fantastic trip to Portugal! Working with Filomena at our travel agency was such a pleasure. She put together an itinerary that was better and more comprehensive than we could have imagined. We were able to see so much of the country without feeling rushed. The highlight of the trip was having dinner with a family in the Alentejo area. They were perfect hosts and are now lifelong friends. Just seeing how they live, interacting with several of their children (16, 13, 12), having vibrant conversation and incredible Portuguese food let us experience the “real” Portugal.  Our trip was made of experiences. We enjoyed: the different food tours; visiting a cork farm, a winery and the antiquity of Portugal; seeing rugs made, dolls, pottery and tiles painted. Our excellent guides found us so many special places that are not normal “tourist” stops and introduced us to local foods and pastries. The pastry in Monsaraz, the cataplana in Tavira, the bifana in Porto and the suckling pig in Mealhada were all treats our guides introduced us to.I posted pictures every day on FaceBook and the response was amazing. People who have been to Portugal couldn’t believe how many things we saw and experiences we had. Those who have not even considered Portugal have now put it at the top of their list.Thank you, Filomena, and your whole company for making our trip to Portugal a memorable experience.

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Travel agent Rossean in Australia office

Roseann's Travel Agency


 Based on 229 reviews

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Cook Islands
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New Zealand
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Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent Veronica in Peru

Veronica's Travel Agency


 Based on 280 reviews

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Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Peru as a non-Spanish speaker was intimidating but Veronica and her staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip!When extra things were needed (change in dinner reservation, schedule typhoid shot for my daughter, flight canceled by the airline, etc.…) people were there to take us, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!!!!

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Travel agent Paul in Peru

Paul's Travel Agency


 Based on 335 reviews

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Galapagos / Ecuador
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Verified Review

anne a.
Submitted on 5.26.2022

This company did an outstanding job in developing our trip to the Galapagos and Machu Picchu.   Everything was very well planned and didn't have to worry about a thing.  The hotels selected were wonderful and the tour companies they selected were professional, on time, and humorous.  Before picking us up at the hotel, the guide/driver for the day,  stopped by the airport and picked up our boarding passes and luggage tags for our flight from Cusco to Lima.   What a nice surprise.  Can't say enough about this company.Our first stop was in Quito for one overnight and then back to the airport to catch our flight to the Galapagos.  They suggested staying near the airport and selected a chain hotel.  It was convenient, especially since we had to be at the airport at 6am the next day.  Other passengers on our cruise had a 45 minute drive to another chain hotel.   So they all had an earlier morning then we did.  I was thankful for the recommendation to stay near the airport!    

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Featured Reviews

Costa Rica Vacation Reviews: Monteverde, Cahuita National Park, Osa Peninsula, Manuel Antonio National Park


Mark R.
Apr 11, 2022
Catalina and her team at the travel agency are great. She facilitated a wonderful trip to Costa Rica, she was a pleasure to work with, very professional, and very flexible and responsive when planning the trip. This travel agency both has their own staff - drivers and guides - and contracts with outside agencies to provide services. Their drivers and staff were awesome and the best we had on the whole trip. Wish we had them everywhere - but we booked pretty late and during a very busy season so that was not possible. Catalina even arranged to provide us with a sim card as soon as we arrived in Portugal, with some minutes already loaded, so we could immediately start communicating with the agency and with our friends. This was a wonderful service. Some of our activities and guides (from outside companies were not as good as we would have liked) but we really appreciated that Catalina welcomes our feedback so that she can provide the very best service to the next clients. Thank you Catalina and travel agency - with a special shout-out to Randy.

Italy Travel Review: Culture, Relaxation & Activities, Luxury 16-Day Vacation


Azarmeen P.
Feb 05, 2022

This agent organized one of our top 5 vacations of all time! Impeccable attention to detail. Excellent communication and extremely responsive before and during the trip. I have a rule of never using American agents to plan a foreign trip but I’m very glad I made the exception here because the agent’s ties to the country as well as employees on the ground in Italy mean that they have an intimate knowledge of the best that Italy has to offer. They created bespoke tours based on our interests and these would not have been possible if they were not themselves immersed in their destination. Once you choose this agent though, do listen to their advice trust that they know what they’re doing. 

Croatia Trip Review: Dubrovnik, Split, Hvar, History, 10-Day Tour


Kathleen C.
May 17, 2022
This trip was one of the top trips we have ever taken due to the excellent work of Jen. She was one of two travel agents in Croatia that Zicasso provided us with to provide possible itineraries based on the number of days we wanted to travel and the amount we wanted to spend. Zicasso's response was quick and they followed up several times to make sure we had everything we needed. Both travel itineraties were excellent, we had a difficult time choosing between the two that Zicasso sent.

Ireland Travel Agent Review: Dublin, Kinsale, 10-Day Tour


Michele T.
Jun 25, 2022

Most, but not all, of the recommended/booked accommodations were great.There was a huge lack of recommendations for bars, restaurants, sights, and activities within a town. What was recommended was consistently found on trip advisor, Google, and other touristy websites which we could have discovered on our own. My previous experience with other travel agencies, including through Zicasso, was that agencies provided significantly more unique, personalized, curated, and thoughtful recommendations. Overall, our trip felt like something we could have/would have booked on our own, which was very unlike our prior experiences with Zicasso.Our travel company’s communication was marginal at best, which, again, was very unlike our experience with other travel agencies through Zicasso. While we understand staffing shortages, the extreme delay in communication before the trip was frustrating. Aside from delayed communication, there was little transparency and communication overall. We had a lodging location changed literally a few days before our trip began without explanation or discussion. Our international airport (Dublin) was facing extreme staffing shortages and thereby significantly long wait times, so much so that locals and airport employees recommended arrival to the airport at least 4 hours ahead of departure time. We heard nothing of this from our travel company; in previous experiences with Zicasso, the travel agencies were always abreast to travel information. In fact, our travel company had our airport transfer scheduled for us to arrive at the airport with less than the recommended time. It took us, the paying customers, to reach out to the company to change this. This, in our opinion, should have 100% been monitored and handled by the travel company. Likewise, the US dropped the COVID-19 testing to return to the states, while we were on our trip. Again, we heard nothing from our travel company (a US-based company) regarding this. It was us, the paying customers, who reached out to verify this information. 

Italy 9-Day Vacation Review: Tours, the Food & Cities


Michael N.
Apr 26, 2022
This was the trip of a lifetime! I can't say enough about the travel company and the associate we worked with, the travel agent, was absolutely amazing. She developed an itinerary that met all of our needs and wants. We were shocked at how wonderful our tour guides were too. My recommendation is to call the travel company and talk to one of their fantastic travel agents. They are widely available and flexible. I don't ever write reviews, but after the unforgettable time we had in Italy, I felt compelled to give as much credit to the travel company as I could.

Spain Travel Review: Luxury Family Vacation, Costa Brava, Barcelona, Flamenco Show


Sue J.
Jan 03, 2022
Thank you for planning this vacation for us. You did a fabulous job. Travelling with kids requires a lot of mindfulness, but you had it all covered! Every one of your drivers and tour agents were on time, very presentable, professional, courteous and friendly. Each hotel was centrally located to the main attractions. This was my first time booking with Zicasso and I'm absolutely going to do it again. I had zero stress on this vacation as you handled it all. We dealt with the travel designer in Barcelona and every time I reached out to her on my trip, she was quick to respond. While booking the trip she listened to what I wanted and worked around it make sure we got it done. Thank you.

Travel Review: Argentina & Brazil, Iguazu Falls Boat Ride, Buenos Aires, Local Cuisine, Luxury Tour


Stephanie F.
Apr 11, 2022
Zicasso set me up with the most wonderful company for our Argentina trip! No detail was spared. From the time we connected, the travel planner took note of our budget, goals, and likes/dislikes. He even assisted us in meeting entry requirements! From the time we stepped off the plane to the time we stepped back on the plane, we had the most wonderful trip! The planner arranged private transportation to everything, subject matter expert tour guides, and delicious food and drink. I was so impressed, I have chosen to use  Zicasso for my trips to Paris/Switzerland and Australia. While we are in the planning stages, the customer service is top notch!

South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour


Brittney F.
Sep 10, 2021

We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all. 

When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!

Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari


Brian M.
Dec 10, 2021
We were so blessed to have been able to do this trip. It was truly amazing! It was a great idea to choose a local travel agency because anytime i had questions or new requests i was able to contact them directly and the responses were quick. We were received with so much welcomed. The accommodations, activities and the safari were wonderful. This trip made us fall in love with Africa and would love to come back. We thank Zicasso for pairing us with the right agency. And Maurice (Our travel agent contact) for preparing a wonderful itinerary based on our needs. I definitely recommend their services. The main highlight of our trip besides the safari was staying at the Giraffe Manor in Nairobi. When discussed this with other agencies, nobody was able to get us in, as this place is very hard to get into and most people have to book 1 year or 2 years in advance! However, Maurice was able to get us in. This is one of the reasons why we choose Zicasso and Maurice's travel agency. He is a local travel agent and i think our chances were better with him than with other travel agencies. Thank you so much for making our dream come true We love to travel and think of using your services in a near future!

Chile Travel Review: Santiago, Colchagua Valley, Atacama Desert, Wine, Hiking


Brent S.
Mar 02, 2022
The travel planner and his team did an exceptional job planning our 10-day vacation to Chile! We went to Patagonia, Santiago, Colchagua Valley, and the Atacama desert. What we really enjoyed about working with our planner was that the trip was tailored to our interests rather than many other travel agencies where they send everyone the same trip outline. Our itinerary was thoughtfully assembled and took into consideration all of our interests (wine, hiking, site seeing, etc.). Additionally, the travel planner and his team were there for us every step of the trip. Whether it was preparing all of the necessary documents to enter the country or sending us daily app messages to detail our day/excursions, they were on top of everything! They are also available 24/7 and will always answer your message or call. We were truly grateful to have their support this entire trip. Without the travel company, we would have been lost and struggled mightily to plan a trip of this caliber. I would highly recommend using the planner and his team for your trip to Chile, Argentina, or any other country in South America. We had an incredible time on every step of the journey. You will not regret it! 
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