Kruger National Park Travel Agents & Reviews

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

Long ago my husband and I decided to put Africa on our bucket list, but we kept hesitating due to the high cost and long trip. Then 2020 happened. We decided it was now or never so we went to work. I did some research and selected a few Africa specialists and finally settled on Kirsty and her travel company. I liked her right away and she not only knew her stuff (everyone knew their stuff), but she also listened to what we wanted. I liked the fact that she was South African but lived in Canada so it was easier to communicate with her.I booked the trip almost a year in advance and there were several worries along the way. I wasn't sure if we would be able to go given the state of Covid, the state of the world and numerous other obstacles. I felt like a nuisance always sending Kirsty emails asking her this or that, but she always replied to me patiently. She was there for us every step of the way. We didn't have a single issue that she couldn't handle.

Talk about the trip of a lifetime. Our trip was magical, memorable, and worry-free. Our travel designer from the travel company helped us plan our two-week honeymoon and it was better than we could have ever imagined. He spent so much time and effort in creating the perfect and unique trip for us. He listened to our preferences, priorities, and concerns, and tailored the trip to what we were looking for. Even with COVID changing our initial plans, he was right there with a great backup option and was always available for a phone call to discuss and adjust our plans. When we wanted to change around a couple of aspects of the itinerary (for example, a different hotel for part of the trip) he had multiple backup options.Going to Africa a few days after getting married, during a global pandemic, was a challenge. However, the designer and the staff in Tanzania made the trip seamless and relaxing. Once we got to Tanzania, we felt like we were always being looked out for and always well taken care of. Our safari driver was exceptional. He was so fun to travel with and always found the best spots for us to view wildlife on our game drives. He was fun, kind, knowledgeable, and he went above and beyond to make us feel comfortable and protected. After a week of safari, we got to end our trip in Zanzibar. Although the weather was spotty, the resort had so much to offer. Our villa was beautiful with a private pool, the food was wonderful, and the pool/beach were incredible. Our honeymoon package included a massage and a private beachfront dinner. The staff was always available to help and went out of their way to be hospitable.Some family members decided to surprise us with additional experiences throughout our honeymoon as a wedding gift. We only learned after how helpful our travel designer was with putting the surprises together and helping them pick out memorable, special, and romantic experiences.We look back on our trip so fondly and highly recommend the travel team. We so appreciate that he made sure to follow up with us after our trip and couldn't wait to hear about it and help us relive our favorite moments.

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

Extremely well organized trip. All transfers were on time. All accommodation was exceptional. Rachel at this travel company was quick to reply to any comments or questions I had during the planning stages.

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

We started planning our African safari in July 2019 with stops in Johannesburg, Victoria Fall, Safari's in Botswana and 4 days at the end on Cape Town. After working with 2 companies referred by Zicasso, we decided to move forward with this travel agency. Sara and the travel team were fantastic to work with. After finalizing customized itinerary for our "July 2020" safari, we had to regroup due to Covid and travel concerns. Sara worked with us to postpone the trip to July 2022 and made sure that all of our deposits were protected. We regrouped in September 2021 and worked with Sara to fine tune the itinerary and travel dates. Throughout the planning, Sara and her staff were always available to answer our questions and make pivot with us as needed. When an internal airline went bankrupt, Sara was on top of it and made sure that alternative flights were arranged. When we needed to change our original hotel in Cape Town due to renovations, Sara got us rooms at another hotel (which was amazing). A week before our scheduled departure, Sara discovered that the jeep safari would not be available at one of the lodges due to high waters in the Okavango Delta. In 24-hours, she worked with us to rearrange our schedule to add an alternate lodge on the Botetit River where jeep safari's were available. The 3 lodges were fantastic and our guides were amazing. Our tours in South Africa were first class with great guides. We would definitely recommend that you use Sara and our travel company if you are planning a trip to Africa.  

The flow from one activity through the next was quite smooth. Stella at our travel agency gave us a robust itinerary offering us a little bit of everything in Africa. It was a trip of a lifetime for sure and my mother and I had a great time the whole time!  We felt safe and cared for every step of the way.