Travel Agents & Reviews for Senior Travelers

Once again, Zicasso connected me with a superb travel agent who provided exceptional service.   My wife and I just returned from 16 days in Greece celebrating our 25th wedding anniversary.   To say that the trip was great would be an understatement and would not do it justice.   Travel Company -- We spent 4 nights each in Santorini, Naxos and Mykonos, and then 2 nights in Athens before returning home.  Our travel agent and her team were amazing -- from the first communication in planning the trip, to checking in regularly with us during our stay, and in personally meeting us when we arrived in Athens toward the end of our vacation.   At the planning stage, our agent was very interested in learning about our interests and the type of vacation that we envisioned.  She asked what we enjoyed doing when traveling and then customized an itinerary based on that dialogue.   We made it clear at the outset that we wanted to find the right balance of planned activities and flexibility to explore on our own.  Our agent nailed it with the itinerary and then followed through on the delivery once we arrived in Greece.  Every detail was thought through and planned by our agent.  Moreover, everything was made simple and stress-free through having the real-time itinerary constantly updated on the "Trip Plans" app on my mobile phone and with quick access to our agent through the use of the complimentary Greek-based cell phone provided for our use during our stay.   Trip -- Our trip was terrific, from start to finish.   It was our first trip to Greece, and it did not disappoint.   The islands are beautiful, with each island we visited being so different than the other.   Athens, as well, was awesome -- so full of history, culture and energy.   Wish we were still in Greece!

We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon.  Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am!  After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning.  Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful.  At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil. 

This was our very first time ever utilizing Zicasso and/or this travel agency. I found both experiences to be greatly rewarding and wouldn't hesitate to recommend them to anyone planning a similar trip. In fact, so many people have reached out to us asking about our trip, that we have in fact recommended them to many people. The care and attention shown throughout our journey from the travel company's team was exceptional. 

Our trip to Greece was amazing!  Yvonni from the travel company was outstanding and helped us plan the perfect trip for our family.  She was able to get us into all of the best hotels/resorts and restaurants and we felt like we had the best rooms and tables at each of those. The transfers and guides that she set up with were uniformly excellent and professional. Everything went extremely smoothly and we would highly recommend Yvonni and the travel company.

Absolutely spectacular service and trip from the moment I met Kieran. He was friendly, interested in meeting (and exceeding!) expectations for our honeymoon. He was super flexible when we threw at him some changes such as preferring a different hotel based on a personal recommendation and such as getting tickets to a game right before the trip - which involved swapping other plans for an alternative evening on short notice. We also liked that he left the last day of the trip open so we could do whatever we wanted but ended it with a nice dinner. Kieran was attentive to details and partnered with others who shared that trait — our drivers were always courteous, prompt and pleasant. I would book with Kieran and this travel agency again, many times over!

Bjoern’s personal attention made our first-time trip to Switzerland especially memorable and smooth. We accomplished everything we wanted to see and do in a well organized and thoughtful manner. His inside tips really added to our experiences to include locals’ fondue by the lake in Geneva and where to get off the alpine train for a special hike near St. Moritz.Bjoern’s willingness to have several Zoom calls to fine tune the itinerary allowed us to customize each day to our liking. The was especially helpful since we were coordinating two families together (four adults, two teenagers and a five-year old). 

This travel company provided us with an amazing trip 38 day trip to India. The travel agent met with us several times to tailor the trip to our interests. She provide a personal touch that we have not experienced with most other travel agents. We had some really unique experiences. Our trip took us north and south with, for the most part, excellent guides. Our drivers were exceptional and we really felt well cared for. I would not hesitate to recommend the travel company.

Our travel agency was amazingly attentive to every detail of our trip. The German phone that they provided us with made it easy to keep in touch with our drivers and guides and to call if any problems came up. We'd like to give a shout out to our main contact, Alex, who was a wonderful help in planning our trip and holding our hands along the way, and to her assistant, Bianca, who provided us with a comprehensive "bible" of our dates, times, hotels, reservations, guides, and information about other activities we might want to do on our own.