Travel Agents & Reviews for Senior Travelers

Zicasso initially connected us with two travel companies (one located in Iceland and one in the US) to assist us in planning a 5-day family trip to Iceland in December. We chose to work with this travel company, mainly because it is located in Iceland, and we assumed the folks there would be most familiar with our destination. We couldn't be more thankful for our decision. We specifically worked with Jonathan, who assisted us with everything from planning to execution, including adjusting on the fly. Jonathan proposed a thorough itinerary, listened to our concerns, and made all of our arrangements. He worked tirelessly to try to re-schedule tours and suggest alternate activities after many of our plans were cancelled due to the lingering impact of a major snowstorm. Jonathan kept us informed about the status of our tours and was always available by phone. Besides the obvious reasons for using a company located in our destination country, I was so thankful that we were in the same time zone as Jonathan- it made communicating easy, and Jonathan knew first-hand about the road closures and other issues caused by the weather. I would definitely recommend working with Jonathan at our travel agency! 

It was an absolute pleasure dealing with Hassan. From putting together the perfect itinerary custom made for our family, to selecting great hotels along the way. He was always accessible and responsive.Additionally, the guides he arranged for us in each city or stop were excellent. Our guide, in Fez, was a true joy to explore the Medina with. Likewise, our guide in Marrakech.

We had an absolutely wonderful time visiting Prague, Vienna, and Salzburg. Violeta listened to what our priorities were, and made suggestions that met those needs. We had door to door service for all transfers from plane/train to/from hotel. It was so easy! We went for private tours for the most part, and the guides were very knowledgeable and professional. We learned so much, and enjoyed the food tours we tried immensely. We had just enough planned vs. free time, so we still had time to explore on our own. You really can customize exactly what you would wish to do, down to hotels and activities. I wouldn't hesitate to go on another trip; we had such a good experience!

Planning process was excellent with quick response times, amazing suggestions and a tailored experience that was perfect for my group of 6.This travel company ended up giving us an experience of a lifetime and there were very few aspects of the trip we would change.

Rick with the travel company did an amazing job putting together this memorable 3 week journey to New Zealand for us.  He spent time with us up front to get to know us and provided an itinerary that was a perfect fit.  Part of our journey was on our own but he also provided very helpful advice for that part as well.  He was always available and quick to respond to our questions (and we had a lot of questions).  About 3 weeks before the trip we had a web conference and he went over ever detail.  Every single activity and all the lodging were perfect for us. The itinerary he provided guided us very well. We could never have put such a seamless package together on our own. Everything he put together was 'spot on'.  He is very professional and we can't thank him enough for making this dream of ours come true. Our three experiences with Zicasso have been excellent.  This is our favorite way to travel!  Debbie and Mike M.

Five stars are definitely not enough!My inquiry was handled promptly and professionally. Throughout the whole process, everyone at our travel agency (tour guides and driver) demonstrated excellence as professionals, and as communicators. Exceptional service! The local tour guides were extremely knowledgeable and experienced. Transportation and hotels were top-notch.Most of my travel abroad has been great fun, but this trip, was BY FAR the most memorable and MOST AMAZING one. I was suddenly filled with such curiosity and a lust for learning. I marveled at the extraordinary architecture, jaw-dropping landscapes, and the delicious food. Traveling to Morocco has filled gaps in my knowledge, broadened my mind and increased my tolerance.

The trip was fantastic - everything went smoothly and was efficient and as detailed in our itinerary. Melanie was very thorough - even setting up a briefing call for us to review the itinerary and details. She checked in frequently on various forms and requirements, as well as when we were in-country. 

Everyone was professional and very helpful.