Romantic Vacations Travel Agents & Reviews

Our experience with Tamara was outstanding. I'm not exaggerating when I say we couldn't have done the trip without her. The day before we arrived, Norway experienced a huge storm that derailed a train that was necessary for our itinerary (The train from Oslo to Myrdal, on our way to Flam). Tamara worked incredibly hard to get us a private driver for a portion of that train ride. She stayed in contact with us via WhatsApp throughout our stay and managed several last-minute meal and itinerary changes.

We are from the US (California), and if we had worked with a US travel agency, it would have been a disaster. No US agent would have been available throughout the daytime (the nine-hour time difference) or known the local resources so well.

In addition, Tamara arranged several private walking guides who were delightfully friendly and had extensive knowledge of Oslo and Bergen. We had an adventurous and educational family trip (two adults, two teens) exploring Oslo, Flam, and Bergen. Tamara's extraordinary service made it all possible.

We had a fantastic trip. We are well-traveled. However, we cannot recall a vacation when every day seemed different, being in historic cities, beautiful mountains and valleys, and on warm beaches. We also do not remember a trip with so many frequent interactions from the travel company, checking that all was well and being willing to make changes. The travel company prepared both the Colombia entry and exit forms for us.

We enjoyed meeting and learning from the five guides that we met during this trip. All were enthusiastic and knowledgeable. When the original guide in Bogota had a personal emergency, the travel agency was able to locate another within 20 minutes. We were also pleased with the planning phase, where the travel agency listened to us and made changes to its initial proposal.

We were very happy that we booked with Zicasso and the travel company.

Jose and Joana at the travel agency were phenomenal to work with. During my initial call with Jose, I explained the type of vacations my husband and I like and what we were looking for during our first visit to Portugal. Jose came up with a draft itinerary and we barely had to change anything. Joana communicated well with us leading up to and during our trip.

When we arrived at our first hotel, they left us a beautiful welcome box with our printed itinerary, as well as some other Portuguese goodies and a memento to take home. I also love how the travel agency has a 24-hour WhatsApp account where we could communicate if anything came up.

While we were looking forward to a private boat tour, it unfortunately was canceled due to safety reasons because of the rough conditions at sea. However, Joana reached out to us directly and devised a plan for us to see some of the beaches in Lagos, which was a wonderful alternative. The hotel and restaurant recommendations the travel company gave were excellent - they really know their stuff!

I wish we had had more time to explore other parts of the country. No doubt we will use this company again when we come back to Portugal.

Generally speaking, this travel agency is a very good advisor. The best part is their app, which updates every day during your travels. Thanks to the app, I could easily reach our hotels and our drivers. The communication between the representatives always was great.

We stayed in four different properties during our trip and three of them were just spectacular. The only hotel that did not meet our expectations was the one in Bordeaux. It was very old and not well maintained, and the location was not great either. On top of that, the air conditioning in our room was broken with 95° heat. We didn't sleep all night, but the next morning, the manager sent us a bottle of champagne with a letter of apology.

My wife and I were very happy with the travel company. Sandra was outstanding to work with; she was very responsive and detail-oriented. Our trip went perfectly.

I also appreciated the detailed information packet that we received, which was essential to getting to our various activities. We had the perfect tour guide and we learned so much. I would highly recommend Sandra and the company.

It was a pleasure working with Hayley and her travel agency. She planned a great trip for us and listened to our needs and interests. Her expertise and support were invaluable. Hayley was attentive, organized, and helpful throughout the process. 

The iPhone app was easy to use and allowed us to access information about our itinerary daily. It also made texting with Hayley very easy. We were especially impressed with Hayley's daily communication during our trip to check in and make sure things were going smoothly.

Our first trip to Ireland was absolutely amazing. We had the very best driver. What a great guy. He made our first eight days so much fun. I highly recommend him if you want a personal driver who has a wealth of knowledge and loves his beautiful country.

Claire at the travel agency did a great job in putting our itinerary together. At the end of our 12-day vacation, we felt we had truly experienced Ireland in the best way. We saw so much beautiful scenery, had two tours via bus, and spent time in Dublin at the end of our stay. The hotels were all so nice, but the hotel rooms in Dublin were quite old and outdated. We loved the hotel in Doolin.

Shelley was absolutely amazing. She prepared a trip for us that included every detail I had in mind for my son and me. One thing I was absolutely firm about was being able to stay in a Hobbit hole, and while other companies I had checked with said this couldn't be done, Shelley did everything to make our dreams come true.

We were able to see so many of the Lord of the Rings filming sites and the Dark Sky resort at the hotel in Mt Cook was completely mind-blowing. My review could take pages to write, but I will simply state that if you want to plan a trip to New Zealand, then this is the company to plan it with.