David's Travel Agency
Based on 115 reviews
Overall, David and the team prepared a fantastic month long journey through Australia and New Zealand! We loved every minute of it. David was excellent in listening to what we wanted to do, and what we did not want to do...and crafted a trip accordingly. Over the course of our trip we had a few mishaps (cancelled flights and a cancellation by one of our tour guides) but David and team were monitoring and kept things moving.I would definitely recommend the travel agency again for their responsiveness and openness to orchestrating the trip you desire!
Marcus' Travel Agency
Based on 216 reviews
Marcus from the travel agency planned our amazing itinerary. He provided guidence as to when to visit Morocco. We followed his advise and delay our trip on account of Ramadan and Eid. Every attention to details of itinerary was exhibited. He also prepared us with what to expect and discuused with us in great details before we started our trip. His local Morocco team was very helpful. Having same guide and Driver is a great idea. They were excellent, open minded and very knowledgeable and trustworthy. They became our Moroccan family.I am BK amputee and for me Marcus arranged shower chair and that helped a lot.I did talk to Zicasso and another travel agency for our visit to Morocco. I am glad I decided to go with this one. I will definitely recommend them to all my friends and relatives going toMorocco.
Rachel's Travel Agency
Based on 124 reviews
We had two couples based in the USA traveling together to South Africa. There were so many options of things to do and places to stay that we were overwhelmed. It started with a quick email and Tara responded immediately with an offer to help plan our trip. We must have gone back and forth with questions and plan modifications dozens of times. In the end, Tara managed to arrange the perfect vacation for all of us.Tara recommended Cape Town, the safari resorts near Kruger and then sent both couples to different resorts. We wanted scenery so we traveled to the hotel in White River area and our friends wanted Sun City. When flying back to the states - all 4 people decided that this was the perfect trip to South Africa for each of us and Tara made that happen.
Cynthia's Travel Agency
Based on 14 reviews
UNBELIEVABLE SERVICE! Our travel agent was open and available to help me plan my honeymoon from day one, and always listened and provided expert advice. She gave me all the time I could have asked for and more, and provided multiple iterations of our itinerary as we talked through different options and opportunities. She coordinatated many special little surprises during our trip that truly made us feel special, and all of her suggestions and recommendations proved to be exemplary. She reached out to us several times during our trip to ensure everything was going as planned, and worked with our hotels and resorts to ensure we had al the documentation we needed for the next leg of our trip. She was a delight to work with, and not only would I use her company again in the future, I will be suggesting them to anyone and everyone I know looking to travel in the region.
Neil's Travel Agency
Based on 25 reviews
Eleanor from the travel agency was amazing. She planned our trip meticulously and thought of every detail. She tailored the trip to our wishes and gave us wonderful recommendations and restaurant choice’s throughout. The hotels she chose were first rate. She thought of every detail, including providing information on where to park. She was very responsive to questions we had while traveling. My wife and I could not have been more pleased with the experience she provided.
Natalie's Travel Agency
Based on 81 reviews
Natalie at our travel agency orchestrated an amazing family holiday for us which included a stay at a lodge near Kruger National Park and a hotel in Cape Town. It was designed to balance our adult daughters' needs for sunbathing and my desire to be on African Safari the entire trip. And I would say Natalie nailed it. Moroever, this trip started during the time of Covid, so I believe it was postponed not once but twice. Natalie diligently canceled and rescheduled flights. She advised us on when to buy tickets and worked to balance getting us the tickets we needed with the best price. She was attentive, listened, and delivered. I'd use her again if we return to South Africa.
Andrea's Travel Agency
Based on 324 reviews
The team at 14You Travel made our tour to Croatia amazing! There were 12 people in our group and everyone agreed that it was planned perfectly. As one of the people that worked with her to plan, I must say made it almost effortless. Our agent had our itinerary organized full of fun without ever feeling hectic. Everywhere in Croatia, we felt safe and welcomed! Truffles in Motovun, cevapi in Split, traditional Peka near Hvar, fresh oysters right out of the shell on the water in Ston! All delicious! The history and beauty of the Old Town and City Walls in Dubrovnik left us all in awe. AND we visited multiple wineries all along the way as well. With all these highlights, she arranged tour guides that were reliable, informed, fun and proud to share with us why they love their home. Truly wonderful memories!!We all sincerely loved every minute of the trip and everyone hopes to visit with our own families in the future...but not without calling our agent first!
Alex's Travel Agency
Based on 53 reviews
Every five years my husband and I do a long trip somewhere for "big" anniversaries.This is my husband and my second big trip using Zicasso. Our first trip was an incredible journey through Scandinavia five years ago. Part of me thought it was just dumb luck we got the best travel agent/support team on the planet for that trip. It was amazing. Now, for our 40th anniversary we figured we would try Zicasso again. We went to Japan, a gorgeous country with very different cultural touchstones (food, language, etc.). We had several friends mentioned struggles upon traveling in Japan. All of them advised we think twice about going because of the struggles. Well, our two week trip to Japan actually topped the previous trip to Scandinavia! It was unbelievablly well thought through, coordinated and curated. I cannot IMAGINE doing what we did without the backup support Alex (the talented agent we dealt with). Thank you for the trip of a lifetime.
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April 24, 2023
It's been three weeks since we returned from Greece, and I am still not over how perfectly our trip went. I never even imagined myself leaving The United States, and it did not take me long to figure out I was in way over my head.
I found your company by accident while googling travel agents. Zicasso set me up with three agents to compare. It was apparent from the start that your service was at a higher level and that you were working harder to ensure that our trip was perfect. Even before you knew I would be your client, you took the time to make our quote much more personalized than any other company. It was obvious that you were listening to me, and you included a lot more details. This travel agency was a perfect match for my family.
As you know, I am a very inexperienced traveler, and my budget was critical. While planning the trip, I was apprehensive that you would be sick of me, my questions, and my concerns. This was a once-in-a-lifetime trip for my family, and I wanted it to be perfect. You never once made me feel like I was bothering you. Before we left for Greece, I was jokingly calling you “my friend George”.
I don't know how to express how much I appreciate everything you did for us during the planning and the actual trip. Starting with the itinerary, you took my "no idea what I want to do in Greece" and turned it into a personalized vacation that covered every detail and made the day-to-day trials and tribulations of traveling a pleasure. From the flights, the private drivers, the private tours, and the beautiful hotels' everything was planned perfectly, and we enjoyed it so much.
I must mention how blown away we were by the cooking lesson you arranged for us. It started when we walked through the door, and you introduced yourself to us. I was shocked that you took the time to meet us and translate for the chef; I knew you were my friend. I could not believe that you had arranged for the chef to open his restaurant just for us. Being invited into his kitchen to learn his techniques was so cool. Eating freshly made appetizers, sipping wine, and watching a professional chef cook a meal just for us was an unbelievable experience.
During the e-bike tour of Athens that you arranged, our tour guide kept using the funniest catchphrase. I told him that I would steal it and use it from now on in my personal life. It perfectly describes everything we experienced, from planning our trip to living it.
“Super Duper Wow!”
We had the best trip imaginable. Too many memorable moments to mention. I will cherish the memories for the rest of my life. If any of your future clients want a personal reference, please have them call me. I want to shout off the rooftops how wonderful your company is, how wonderful you are, and what a great time we had.
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