Thailand and Vietnam Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Thailand and Vietnam.

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Ratings of Zicasso's Service
Travel agent Lenny in Thailand

Lenny's Travel Agency

5.0

 Based on 129 reviews

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Destinations:

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Thailand

Verified Review

Haley M.
Submitted on 7.25.2022

We had a wonderful experience working with Lenny and his team. From the very start, Lenny offered us a customized experience. He took the time to get to know our likes and dislikes, as well as our travel style. Lenny was always available to communicate, even with the 11 hour time difference we had from him in our hometown. Lenny and his team spent countless hours tailor making our trip to be exactly what we had dreamed of. He was quick to help us make changes and offered a variety of suggestions and recommendations. When we arrived in Thailand, everything was taken care of for us from start to finish. From airport transfers to drivers to tour guides to snacks to anything we could imagine, it was all taken care of. Lenny and his colleague Tiger were available via text the entire time we were in Thailand and checked in daily to confirm pick ups, tour times, and to check to see if we needed anything. 

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Travel agent Jeremiah in Thailand

Jeremiah's Travel Agency

4.8

 Based on 61 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Vietnam

Verified Review

MICHAEL D.
Submitted on 8.22.2022

Our 4 week honeymoon through southeast Asia was incredible! Our travel company had every detail planned for us as we traveled around 5 countries and 12 cities. All of our flights and transportation were handled and we had a private tour guide in every city waiting for us on our arrival. No stress over any details the whole time which was amazing. If we needed anything changed, they were able to accommodate us also. I would highly recommend them for a trip in southeast Asia.They worked with us to plan the exact type of trip we wanted, which was very adventurous with a little relaxing mixed in throughout. 

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Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 149 reviews

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Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Monica W.
Submitted on 1.29.2022

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

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Travel agent Vinh in Laos

Vinh's Travel Agency

4.9

 Based on 91 reviews

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Destinations:

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Cambodia
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Laos
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Vietnam

Verified Review

brian f.
Submitted on 3.19.2020

We had a great trip up until the last 4 days or so.  This was no fault of the travel company but it was cut short buy the coronvirus.  We started our trip near the end of February and the virus was somewhat limited to China and didn't seem to be a problem in the rest of the world.  In fact, starting our Vietnam tour in Ho Chi Minh we found most of the attractions not very busy.We did kind of semi custom trip with it starting in Ho Chi Minh, going south to the Mekong Delta and then over to Cambodia.  The hotels were very good in the first 2 stops but in Cambodia (Siem Reap) we had probably the best hotel I have ever stayed in.  The hotel by the Siem Reap river was exceptional with a couple of extras I had never seen before.  Free laundry and a free massage (daily).  The people in this hotel were also very friendly and helpful.  Our next stop in Hoi Ann was a very nice stop as well.  We spend a few days seeing the sights (a tour of Marble Mountain and  a great Vespa tour around the countryside in Hoi Ann) but we also stayed in a hotel by the sea so we were able to add in a beach type vacation.  The next stop in Hue was also very interesting  seeing the Citadel.  Also had my favourite lunch here at a french style restaurant.Going up to Hanoi we noticed things were changing as we couldn't do the tour of Ha Long/Lan Ha Bay.  The government was closing tourist areas as the virus was spreading rapidly in the world.  We did go down to Ninh Binh to see that area but temples and attractions were closing there as well.  We changed our flights but almost got stuck at a hotel due to a potential virus spread in the hotel.  Thankfully, the tests were negative and we were able to leave on schedule.The last few days required a number of changes to our plans as things were quickly and unexpectedly closing around us quickly.  As you can imagine this caused a great deal of stress not knowing if we even be allowed to leave.  All this required us to rely heavily on our travel planner of this company.  We had to change tour plans, hotel reservations and even meal plans.  I am so thankful that we got the advice, changes and support when we needed it.  Not sure that a tour guide from back home would have been able to help us to the degree that we received from our planner.  Overall it was a great vacation.  The guides, drivers, attractions and hotels were all top notch.  We were able to adjust the pace of the vacation for it to be relaxing as well as interesting.  Unfortunately, things beyond our control forced us to cut it short. 

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Travel agent Ha in Vietnam

Ha's Travel Agency

4.8

 Based on 198 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Vietnam

Verified Review

michael a.
Submitted on 2.11.2020

Very accommodating. When they made a scheduling error they willingly paid the difference.  Their hotel choices were excellent. The itinerary could have been better. 2 days on a boat that was boring. Not enough days in Luang Prabang. Too many long drivers especially 8 hour drive to Plan of Jars. Fortunately I changed their recommendation and flew out. 

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Travel agent Albee in Vietnam

Albee's Travel Agency

5.0

 Based on 2 reviews

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Destinations:

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China
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Myanmar (Burma)
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Vietnam

Verified Review

Thomas M.
Submitted on 11.1.2018

The tour company did an excellent job in designing and organizing our 16-day trip to China. The trip planner's recommendations for sightseeing and hotels were perfect !The tour guides who the tour company assigned to help us were all very knowledgeable about their local areas and Chinese history and culture.   They were able to discuss China's past and present with great expertise. All of the tour guides from the tour company were extremely nice and highly competent people who took great care of my wife and I during our tours and they were really great during the lunches that the tour company booked for us.The tour company's personnel were very responsive - they immediately dealt with any changes or additions to the planned tours and they made excellent suggestions about additional available sites and options in each area. 

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Travel agent John in Indonesia

John's Travel Agency

4.8

 Based on 154 reviews

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Destinations:

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Bali / Indonesia
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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Verified Review

Sari M.
Submitted on 1.15.2020

We had a terrific trip but I feel compelled to only give this tour company four stars because of the difficulties we had in the planning stage. We quickly signed a contract with them based on an itinerary and hotels they proposed and then they told us that most of them were booked and offered alternatives, some of which were not equivalent to what was initially in their itinerary. We eventually got it straighten out with the help of zicasso customer service. I might also add that once we were en route, we had an excellent trip. Great guides, great experiences, lovely hotels and just about everything was executed well. 

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Travel agent Michael in Bali

Michael's Travel Agency

4.7

 Based on 308 reviews

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Destinations:

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Bali / Indonesia
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Japan
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Thailand

Verified Review

Judith G.
Submitted on 7.31.2022

This trip was planned and executed exceptionally well. We were disappointed that our original trip which we planned with this travel company to Indonesia was cancelled because of Covid in 2020. We rebooked the same trip for 2021 and had paid a 25% deposit. That also got cancelled because of Covid. By 2022 our travel desires had changed. We had airline tickets for the Indonesia trip that were about to expire and we didn't want to lose those. We also had our 25% deposit with our travel agency which they were nice to carry over. So instead of Indonesia we decided to go to Dubai in Feb 2022 to see their amazing architecture and to attend the World Expo which was ongoing at that time.Wow! Our travel agency's rep, Laura, worked very closely with us to convert our 25% deposit (plus a bit more money) into this divine trip to Dubai, and we were also able to use our airline vouchers. We could not have been happier. She listened to us, adjusted when need be, booked everything for us, and the trip was very memorable. I have recommended our travel agency, and Zicasso, to the 250 members of our camera club during a presentation on travel. I will always come first to Zicasso, and this travel company when appropriate, in the future.

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Featured Reviews

Thailand & Vietnam Family Travel Review: Chiang Mai, Phuket, Bangkok, Hanoi, Elephant Sanctuary, Mae Wang National Park

JS

Jorge S.
Jul 23, 2022

Family TRIP TO VIETNAM & THAILAND 

           Thanks Ambrose and to our travel agency for our trip organization. Everything went off without any complications, except my daughter’s AirPod left in Vietnam hotel. We spent two fabulous weeks in Southern Asia, starting in Vietnam and ending in Thailand. Both countries were amazing. The two nights cruise in Halong Bay was perfect to appreciate the beautiful view of these world wonder.

             We enjoyed a lot, specially our kids, the full day at Mae Wang national park in Chiang Mai and the elephants sanctuary, feeding the elephants and the river bath. We loved Thailand Buddhist temples and Phuket beaches, specially Maya Bay and Pi Leh Bay lagoon. The Phang Nga Bay afternoon kayak experience was amazing. Finally thanks to our guides in Hanoi, in Bangkok, in Chiang Mai and in Phuket. They were very professional and knowledgeable. All the drivers were great and everyone was timely. The hotels you recommended in each cities were fabulous.

            Thank you so much Ambrose for our family vacation planning and I’ll be sure to reach you again for our next Asia trip.

             Jorge and family            San Juan, Puerto Rico

Luxury Southeast Asia Honeymoon Trip Review: Thailand, Vietnam, Laos, Cambodia, Singapore, Chiang Mai, Danang, One-Month Tour

MD

MICHAEL D.
Aug 22, 2022
Our 4 week honeymoon through southeast Asia was incredible! Our travel company had every detail planned for us as we traveled around 5 countries and 12 cities. All of our flights and transportation were handled and we had a private tour guide in every city waiting for us on our arrival. No stress over any details the whole time which was amazing. If we needed anything changed, they were able to accommodate us also. I would highly recommend them for a trip in southeast Asia.They worked with us to plan the exact type of trip we wanted, which was very adventurous with a little relaxing mixed in throughout. 

Southern Asia Travel Review:, Luxury Trip to Vietnam, Cambodia & Thailand, De Nang, Hoi An, Hua Hin, Bangkok

DG

David G.
Mar 17, 2020
My trip to Vietnam, Cambodia and Thailand was spectacular!  The trip was made possible with the help of the travel designer and this travel company.  From the start of planning the trip to the actual trip itself the designer was there to help me at ever step whenever I needed anything.  This was a 30 day trip that included so many wonderful sights and adventures thanks to the wonderful planning I was able to do with the travel designer and this company.  The guides and drivers throughout the trip were superb as well as the hotels and meals.  I cannot speak highly enough about this company, the designer and all of his staff that made this trip possible.  If you are looking for a memorable trip to Southeast Asia make sure you check out this travel company, they will not disappoint.

Travel Review: Tropical Vietnam & Thailand Trip, Da Nang, Golden Bridge, Hanoi Motorcycle Tour, Bangkok Sunset, the People & Food

RA

Ruth A.
Mar 16, 2020
The trip that my friend and I took with the assistance of  was nothing short of spectacular!  I could not have imagined a trip being any better than the experience we had.  We spent time in Vietnam and Thailand through this travel partner, and the trip connected with travel plans we already had in place prior to learning of this option.  Originally, we had considered doing the trip ala carte ....just researching online and booking that way.  Through more experienced world traveler friends, we became aware of some glitches that may arise that have potential of seriously impacting plan itineraries, etc. when one travels on their own.  Inasmuch as finding points of interest, hotel accommodations and flights between one place to the next seemed easy enough, it was the little connections...the cabs, grab rides, and such that caused concern for us.  I learned about Zicasso online and decided to pursue that company as it has a 5-star rating.  Through Zicasso, several Asian tour companies submitted their proposals.  In our case, by the time we decided to shift how we would take this trip, we already had flight reservations from the US to our first destination and reservations/plans established for several days.  We had an itinerary already created for ourselves with potential hotels and destinations, but, beyond our first several days in Singapore, we had no paid commitments.  In communication with travel company, they had no problem with our situation...and could pick up from the point we needed and carry us through.  I sent the itinerary I had created to the company, and the travel planner looked it over and expressed the ability to not only afford us the ability to follow the itinerary we had created, but additional points of interest to make our trip that much better. PERFECT!!Both my friend and I remarked to each other several times throughout our adventure that the decision to contract with this travel company was the BEST decision we made!  There is absolutely no way that we would've had NEAR the experience we had without the guides/drivers that were provided through this service.  Each guide had fluency in our native language...each was well informed, very personable and attentive to our needs.  They were punctual and kept our safety at the forefront.  

Travel Review: Luxury Thailand, Cambodia, & Vietnam Tour, Chiang Mai, Ha Long Bay, 2-Week Trip

RH

Robyn H.
Feb 11, 2020
We had an amazing trip put together by our travel consultant at the company. Our travel consultant was in contact with me multiple time while setting up all the details for our family trip to Thailand, Cambodia and Vietnam. He came up with some amazing side trips to make our experience unforgettable. 

Vietnam, Thailand & Cambodia Luxury Vacation Review: Ha Long Bay Cruise, Bangkok Palaces, Temple Ruins

RT

Robert T.
Mar 19, 2020
This travel company did a great job in designing our trip, first for 7 days and then adding another 9 days on 2 days notice when our cruise was cancelled. Hotels, guides, transfers and sites visited were all top notch and what had been agreed to. 

Southern Asia Travel Agent Review: Luxury Tour, Myanmar, Cambodia, Laos, Thailand & Vietnam

ES

Eric S.
Mar 07, 2020
We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company.  Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints.  Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.

Vacation Review: Singapore, Thailand & Vietnam, 3-Week Tour

TH

Theresa H.
Mar 05, 2020
We had a wonderful trip. The trip planner was very accommodating and kept all of our preferences in mind.

Travel Review: Thailand, Cambodia, & Vietnam Trip, Temples, Cities, 2-Week Tour

IH

Ivette H.
Feb 13, 2020
A great private company. Their tour guides are very knowledgeable and great in accommodating the appropriate tours for your need. The company assigns drivers and specific tour guides that make you feels safe in these countries where you don’t know the language or customs. They have everything well arranged for you: nice domestic flights, visas and nice/beautiful/well located hotels. 

Travel Review: Thailand, Vietnam, & Cambodia Trip, Floating Markets, Caves, History, Temples, 16-Night Tour

SB

Shirley B.
Feb 27, 2020
They did a good job on providing us with information on our daily itinerary. The guides and drivers were exceptional. They were very knowledgeable and courteous.   The staff at the hotels were very nice and very attentive. 
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