Spain and Portugal Travel Agents & Reviews

They did an exceptional job in developing an itinerary that satisfied the whole family! Several generations of our family were going on a trip to Spain, so Manlio and his staff had to keep in mind that we had young children as well as grandparents. They kept the tours lively and engaging, but left us enough time in the day to keep the younger ones happy. The guides were all very flexible and knowledgeable. We felt like we learned a lot, but also had a lot of fun.

We've traveled abroad numerous times before with our teenage boys and typically plan our own trips.  Due to some unique logistics this time around, we chose to use a travel agency to help us plan our trip to Spain, which included a packed itinerary of Barcelona, the Costa Brava, Granada, Ronda, Sevilla, Cordoba, Toledo, and Madrid. From start to finish, working with our travel agent, Lalo, and his company was an absolute delight! Lalo helped us create a custom itinerary by listening to our ideas and then making suggestions based on his vast knowledge of the country. After that, he took care of literally everything. Leading up to our departure, he scheduled multiple phone calls to insure we had all of our questions answered.  We were provided with a very user-friendly app to keep track of our travel documents, scheduled tours, and accommodations, as well as a fantastic list of restaurants in each city.  The private tours we went on in each city were wonderful, thanks to the contacts Lalo and the travel agency have cultivated throughout Spain.  All of our drivers and guides were very prompt, professional, and knowledgeable, making every day really enjoyable.  We honestly didn't have to worry about anything! Lalo even took the time to check in during the trip to make sure everything was meeting our expectations (and it was!) and helped us modify one of our days in Madrid to allow for more time for us to explore on our own. I would highly recommend working with Lalo and his team again - he helped make our trip to Spain an unforgettable one!

The service provided by Hayley and the travel agency was excellent. She was very responsive, organized, and helpful at all times. We experienced multiple problems/changes with our flights going to Portugal and needed to change our hotel accommodations and transfers. Hayley handled it easily and it was reassuring to have that support. Hayley already documented the missed tours which we need for our travel insurance claim. The iPhone app used by the travel agency was really convenient for understanding our itinerary and texting Hayley

Emily and her team did a fantastic job helping us plan our one year anniversary trip. They were available 24/7 during our week in Spain and were quick to help with any questions. We had amazing private tours throughout Barcelona and Girona and learned a lot about local culture and history. Every detail was planned and they were able to accommodate a last minute change for us. We would absolutely use their services again and have already recommended them to friends and family. 

This was a phenomenal travel agency and Marianna was excellent to work with! We were planning our honeymoon so it was very important to us to have a perfect trip. Marianna was so responsive to our emails and we went back and forth for a couple of months as she helped tailor the honeymoon to what we wanted. Our trip included the Azores, Porto, Lisbon, and Cascais. We loved everything about our trip! Every hotel was either a 4 star or 5 star and Marianna always informed the hotels it was our was honeymoon which made our stay extra special. They would have a bottle of champagne, chocolates, and a kind note waiting for us. One hotel even had rose petals and made swans out of the towels which I especially loved. We loved all of the activities, some of our favorites were going on the jeep tour on the island, exploring furnas valley and enjoying the hot springs, going on food tours, and going on a gorgeous sunset sail.Additionally, any time we had questions, we could text the agency and they would reply immediately. They were quick to help with anything that came up – for instance, the train company was on strike and they helped us find different transportation immediately. Also, Marianna gave us amazing restaurant recommendations. It is hard to know which restaurant to pick when there are so many to choose from and she gave us the best recommendations. We enjoyed some of the best meals we have ever had. There were moments on our honeymoon that I was so happy I cried and I have to thank Marianna for her putting together the perfect honeymoon. We have recommended them to our friends who are wanting to visit Portugal and we will definitely use them again if we get so lucky to go back to Portugal one day!

I just can't say enough good things about our experience with Patricia at the travel agency. We worked together to come up with an itinerary that met the needs & interests of our family and she took it from there, covering every detail from hotel reservations, in-country transportation, attraction tickets, and even meal reservations for selected meals. We had a great balance of structured and unstructured time.  We felt so spoiled - the people at the airport and train station even had a sign/device with our name on it, just like they show on TV.  It saved us so much time not having to research tickets, hotels, transportation, etc. and made it a virtually stress-free trip.  If we did have to contact her via What'sApp she always responded within a minute!  We had the option of an in-country cell phone, but decided to use What'sApp so we didn't have to carry a second phone, and it worked great. One of our train rides was delayed and impacted our arrival time and scheduled tour. We contacted Patricia and she worked with the driver and tour guide on the other end  to change times so that our driver could adjust the pick up time and we didn't miss our tour.  If we wouldn't have had Patricia I think that whole day could have been a waste, but she managed everything for us!  It was great!Initially, the bid was a little more than what we were hoping for, so Patricia worked with us to suggest ways to cut costs. We ended up doing some day trips on our own and she purchased the train tickets for us. This was a great way to cut some costs, but honestly, if I was to do it again, I would have stayed with her original plan as those days seemed to be the most stressful - trying to decide what to see first, where to go, what was open, trying to get taxis to go where we wanted and to get back to the train station on time, etc.  When Patricia planned for us we had it all lined up beautifully and our private guides and drivers were all fantastic!  I very highly recommend Patricia and the travel agency. My husband and I said several times during the trip, "It was worth EVERY nickel!"

This was a fantastic journey from beginning to end. Michael and I thoroughly enjoyed the itinerary.  It was precisely what we were looking for. Our guide was wonderful - she was prompt,  thoughtful and knowledgeable about every aspect. Not a single complaint. Sagrada Familia,  Gothic Quarter, Costa Brava, Girona...superb.And our guide to Montserrat and Penedes was just as wonderful. What a beautiful day on the mountain. And our driver was courteous,  friendly and very prompt...always professional. Jorge, we would not have changed a thing. Jorge listened to all our requests and delivered what we asked for and much more. I tried other online agencies but none compared to the quality of Jorge's services. Exceptional. We are planning a trip to Portugal in May 2024, and we look forward to working again with Jorge if he is available. John and Michael 

The itinerary that was put together for us was outstanding.   We had a call with the agency and told them what we were looking for and they delivered!   Outstanding hotels in each of the three locations we stayed at, Porto, Lisbon, and the Algarve.    The private tours that were put together were fantastic.   Our guides were prompt, friendly, knowledgable and asked us about our preferences and were flexible.At the conclusion of our time in Porto and Lisbon, the agency rented us a car to drive to the Algarve and booked us in a wonderful property that really allowed us to relax and be pampered after 8-9 days of busy traveling.I would highly recommend this agency for any trip to Portugal!