Spain and Morocco Travel Agents & Reviews

Our trip was truly an amazing experience. Hassan worked with us through countless drafts to put together an itinerary that was both fast-paced and full of movement/exploring but also had some down movements too.  We visited 6 cities in two weeks and everywhere we went had something great to offer. All of our riads were top tier and peaceful spots to be each night after a day of sight seeing. Our main driver/tour guide was the best and very informative. He always gave us great food recommendations for lunch or dinner and also great advice for navigating the cities during our free time. We also had amazing local guides in each city. This was our first experience booking a trip through an agency and we were not disappointed. There was something very comforting about knowing that all of our plans were taken care of especially in a place we had zero knowledge of. 

Our travel planner was great to work with and was available at any time. All the drivers and guides were great and on time. For the most part the accommodations were nice. I do feel for the cost I was expecting a bit more. My only negative comment would be the hotel in Granada which I have relayed to our travel planner. It was truly horrible. The staff upon arrival was very unfriendly which didn’t help once we got into the awful dirty rooms. The breakfast was a joke as well as congested since they share it with the adjacent hotel. We were happy to get out of there. 

Our trip to Spain and Portugal in November 2021 was AMAZING in every detail starting with the travel designer who organized and planned everything of our trip. The designer was spectacular because he wanted to make sure we had a fabulous trip! He did exactly what we wanted and we saw everything we had wished for and made it always the best!!We had such educated tour guides and superior drivers that were always on time and helpful.We were taken care of our entire trip and the travel designer was ALWAYS available if we needed anything!! I highly recommend and cannot say enough positive things about our travel designer and his team! Next time I hope to meet the designer because I feel like he is a friend!SPAIN AND PORTUGAL ARE BOTH WELCOMING COUNTRIES!!! Happy Travels!Ashley 

Marcus is a treasure!  He listened to everything I asked for and delivered.  Every decision he made in terms of lodging was exceptional! He was truly an expert on what we should anticipate making it an almost seamless trip.   The travel team in Morocco starting with our local travel agent, our driver to our tour guide provided quality service.  Every aspect of our trip was memorable.  Money well spent!

I can't say enough good things about our trip. It was a completely seamless experience! Everything went as planned without a hitch.   The hotel was beautiful and situated in a great neighborhood.  The travel company knows the meaning of five stars, and the guest service was superb. They arranged easy COVID testing for us prior to flying home, and when our son became ill we had a doctor to our room within an hour (not COVID, and nothing to do with Spain).Our guide was AWESOME!   She has a PhD in Art History and was able to give us so much information; we never asked a question that she didn't know the answer to. We wanted to take her home with us.  The family agreed that she was the best guide we have ever had, and we were so sad to leave her.  As you know, a guide can make or break the day, and she always made our day.Barcelona was wonderful; it met and exceeded our expectations.  We would absolutely use the travel company again and will recommend them to anyone we know who is interested in going to Spain!

The trip was completely seamless. We were met as scheduled at every meeting point throughout the trip. The car types were as promised and the drivers professional at all times.All the guides that we toured with were the best I have been associated with and are highly recommended. The hotels were 4 stars or better, clean and well-appointed. The superlatives that come to mind when I think of this travel company are precise, professional, creative, knowledgeable communicative and 100% dedicated to the customer's needs and wants.

Excellent trip, really enjoyed our company, accommodations and historical sites/tours. Had great time with our guide Mohamed and driver Hamid. Both were funny, respectful, humble, knowledgeable and accommodating. We ate local foods, went to local hammam and visited their family. Accommodations were amazing especially in the Atlas Mountains.

This was our first trip using Zicasso and the experience could not have turned out better. First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19  pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems. Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.Jerry G.