Hot air balloons flying over wildebeests at dawn in Masai Mara, Kenya

Kenya and Tanzania Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Kenya and Tanzania

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Ratings of Zicasso's Service
Travel agent Jessica in Tanzania

Jessica's Travel Agency

4.9

 Based on 56 reviews

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See Jessica's profile

Destinations:

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Tanzania

Verified Review

Ken S.
Submitted on 12.19.2021

This past November, I took a solo trip to Rwanda to trek mountain gorillas - it was amazing!!Jessica was simply outstanding in crafting an itinerary that ended up giving me memories for a lifetime - and also knocking another one off the bucket list! My trip to Rwanda was the 45th visited country by me but where I usually handle my own reservations and itinerary build, I found that going into Africa really requires some dedicated expertise - Jessica is exactly that, an expert!! I couldn’t have done this trip without her. She thought of everything and created an itinerary that was a good mix of adventure, culture and history and relaxation.I stayed at a lodge which was an outstanding base for going mountain gorilla trekking. The level of service was amazing. The food and views/scenery was also excellent. On top of that, the staff was very friendly and took great care of me. I did a guided village walk and had some great downtime to recharge!Obviously, gorilla trekking was the major highlight and there are no words to explain how outstanding that experience was. Only two others in my group and the total 5 hour experience from beginning to end was seamless, easy and memorable. 

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Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Tehsin in Tanzania

Tehsin's Travel Agency

4.9

 Based on 54 reviews

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See Tehsin's profile

Destinations:

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Tanzania

Verified Review

Fang L.
Submitted on 3.22.2022

We had a wonderful vacation in Tanzania and Zanzibar. We would like to thank our travel specialist for the meticulous and thoughtful planning and their responsiveness to my questions and requests. We also would like to thank all the people help us during the trip. They are very attentive, patient and highly professional. They made our trip smooth and hassel-free and we thoroughly enjoyed our experience during this unforgettable trip! We will definitely recommend our travel specialist to our friends and families. Should we decide to come back and visit, we will definitely use them again!!! 

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 104 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

John P.
Submitted on 1.8.2022

This was a complicated trip to plan which we spent a year planning. The travel company planned the middle three weeks of a five week trip. We planned one week on either end, coordinating all the way on both ends for a smooth transition into the travel company middle portion at the beginning and out of the company portion at the beginning of our last week. All of the transitions were executed flawlessly, on both ends.Once we gained a greater appreciation how critical these interfaces were, we expressed over and over to ourselves how fortunate our choice of this travel company to help us plan this adventure for our family had been.Two weeks before our departure, developments with the Omicron variant over Thanksgiving weekend caused us concern, not over the virus but with travel bans various countries were imposing on visitors to certain Southern Africa countries. The travel company gave us non-hurried counsel and advice, leading us to make a strategic decision to substitute Jordan for South Africa in a move that enabled us to complete our entire journey without a single border-crossing problem. At a time when the trip details should already have been finalized, the company helped to make this last-minute change at a financial cost to them and expenditure of uncompensated time and effort.Even after the travel company portion of the trip was over,  one person in our group of 12 tested positive, precluding that person and myself from moving to the next country. I contacted the travel company as well as other resources for advice and assistance. The company’s advice has been the most helpful.Even on routine planning for the trip, the principals of the company helped us plan a trip for our families that several expressed to us was flawless and far exceeded expectations. The travel company certainly exceeded our expectations.We could continue describing examples of how pleased we are with our decision to choose this company, but we hope these few will suffice. From beginning to end, the travel company was committed to doing what was best for us, not what was best for them.

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 110 reviews

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See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Jackie M.
Submitted on 8.11.2021

Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

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Travel agent Kristy in Kenya office

Kirsty's Travel Agency

4.9

 Based on 14 reviews

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See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

Jim D.
Submitted on 3.6.2022

Our 3+ week trip to Jordan, Egypt and Kenya was absolutely fabulous. All of the arrangements went off without a hitch, the drivers and guides and airport representatives were all fantastic. The hotels and Nile river cruise ship that our travel designer picked were wonderful. So, if the trip had gone off this well when we first had it scheduled then the travel company deserved 5 stars. But, it turns out we had to postpone the trip from October 2021 to February 2022 and the designer was there to make that happen seamlessly. And then there were the issues with Covid and each country's requirement to get tested. Again, our travel designer was there helping us to understand what was needed and to have arrangements made so that getting tested happened with minimal disruption to our trip but also timely given different country requirements. Finally, throughout the initial booking, and then rebooking, and then as the trip approached the designer was always available and provided timely responses to all of our inquiries. So, my wife and I recommend the travel company whole-heartedly without any reservations at all. 

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 52 reviews

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See Daniella's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
3  More

Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 22 reviews

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See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Featured Reviews

Luxury East Africa Safari Travel Review: Kenya & Tanzania, Amboseli National Park, Zanzibar, Ngorongoro Crater

DD

Diane D.
Dec 21, 2021
Our travel designers at this travel company sent us on a incredible Safari tour of Kenya and Tanzania.  All the places we stayed were awesome and we were able to relax and enjoy so many of the wonders of East Africa!  All of our transfers were handled seamlessly and we even made it through many rounds of covid testing thanks to the designers.  The wildlife we saw was beyond our wildest dreams because of great guides and the excellent service.  Meals  were lovely ol and really fine dining experiences. 

Travel Review: Luxury Tanzania & Kenya Safari, Zanzibar, Serengeti, Ngorongoro Crater, Balloon Ride, 18-Day Trip

AL

Andrea L.
Nov 02, 2021
We have travelled all over the world and Tehsin planned the most exciting and seamless adventure we have ever been on. Planning with Tehsin was a pleasure. He listened to where we wanted to go (Kenya and Tanzania), how much we wanted to spend, the quality of the places we wanted to stay and how long  we wanted to be away. He quickly came back with an excellent itinerary,and he and I tinkered with it endlessly until it was perfect. There was no upselling, no pressure, just a real desire to work with us to build our dream vacation. The trip itself was magnificent, beautiful tent camps, warm and welcoming staff, excellent guides, delicious food and more animal sightings then we could have possibly hoped for. While Covid made traveling more difficult Tehsin arranged for Covid testing when needed and he made sure that when we had a complicated travel day, that we and our bags were taken care of every step of the way. He was always instantly available by email if we ran into any snags along the way. Ending the safari with a 4 day stay at a gorgeous resort in Zanzibar was icing on the cake. I would give the company my highest recommendation. If you are thinking of traveling to this part of the world, run, don't walk to this travel agency.

Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari

BM

Brian M.
Dec 10, 2021
We were so blessed to have been able to do this trip. It was truly amazing! It was a great idea to choose a local travel agency because anytime i had questions or new requests i was able to contact them directly and the responses were quick. We were received with so much welcomed. The accommodations, activities and the safari were wonderful. This trip made us fall in love with Africa and would love to come back. We thank Zicasso for pairing us with the right agency. And Maurice (Our travel agent contact) for preparing a wonderful itinerary based on our needs. I definitely recommend their services. The main highlight of our trip besides the safari was staying at the Giraffe Manor in Nairobi. When discussed this with other agencies, nobody was able to get us in, as this place is very hard to get into and most people have to book 1 year or 2 years in advance! However, Maurice was able to get us in. This is one of the reasons why we choose Zicasso and Maurice's travel agency. He is a local travel agent and i think our chances were better with him than with other travel agencies. Thank you so much for making our dream come true We love to travel and think of using your services in a near future!

Rwanda, Tanzania & Kenya Trip Review: 21-Day Safari and Food Tour

JD

Janet D.
Dec 01, 2021
WOW!  WOW!  WOW!  I'm not sure that even begins to explain what this trip meant to me. I could ramble on for days about our experiences, so I will hit the highlights for me.The people were incredible at every stop we made.  Some really great relationships were formed from Zanzibar through Kenya and some tears were shed upon leaving.  Speaks volumes to how we were cared for.  The staff at the camps were absolutely amazing and the guides deserve special kudos for each leg of the trip.  They really made each entity very special with their knowledge and experience.

Travel Review: Luxury Solo Africa Safari, Kenya, Tanzania, Uganda, Gorilla Trekking, Elephant Orphanage, Ngorongoro Crater

CD

Christine D.
Oct 21, 2021
Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

Tanzania & Zanzibar Island Travel Review: Tarangire National Park, Hot Air Ballon Ride, Luxury Africa Safari

SB

Srinivas B.
Oct 25, 2021
 A wonderful and memorable trip to Tanzania and Zanzibar. The trip was well organized and custom made to our specifications. We were looking for a local safari outfitter as we wanted to help the local small businesses and we found our perfect fit in this travel company. Our tour guide/driver was the best. He has an uncanny ability to find wildlife, and at the same time can brew the best Tanzanian coffee in his land cruiser. Our whole trip from start to finish was well organized without any issues. Would highly recommend this travel company if you are considering a local safari outfitter in Tanzania.  

Tanzania Trip Review: Serengeti, Big 5 Wildlife Sightings, Ngorongoro Crater, Hot Air Balloon Ride, Maasai Village Visit

WM

William M.
Nov 28, 2021

Our overall experience with both Zicasso and Kirsty was superb. Neither words nor pictures can capture the overall experience of a safari in Tanzania. The wildlife, the terrain, and the people made this experience unforgettable. 

The trip to Tanzania from beginning to end went without a single glitch. All of Kirsty's recommendations were beyond satisfying. This included the itinerary, the lodges and camps, and the safari company that provided our guide. We lucked out when we were assigned our guide. He was not only an outstanding guide with an eagle eye but a great person that we now consider a friend.

When we started planning this trip we made a couple of date changes that Kirsty jumped on it and was able to accommodate on short notice, and we know that was not easy. We traveled to Italy first to visit family, so our trip to Tanzania started in Italy. When we were in Italy we were unable to complete the required health entry forms on our smartphones. Kirsty jumped and completed the forms for us, all we had to do was print them out. The bottom line, we had first-class service throughout this trip thanks to Kirsty. 

Travel Review: Luxury Rwanda & Tanzania Safari, Serengeti, Mountain Gorillas, 16-Day Tour

ML

Michele L.
Dec 06, 2021
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Family Trip to Tanzania Travel Review: Ngorongoro Conservation Area, Lake Eyasi, Dhow River Tour, Culture & Wildlife, Africa Safari

ML

Monique L.
Jan 24, 2022
The travel agency was the best choice for this trip! We chose them because they are from Tanzania.  We were spoiled!  Our safari driver felt like family at the end of our mainland part--- he was always patient and polite with us, and at the end he was joking around in a way that fit with our family! He also was an expert driver--which is required on the roads there!The agency took care of our every need-- we texted updates to one another after family discussions during planning, or even during the trip.  An example was that my youngest daughter had an issue with her braces at the airport just before we boarded our flight to Tanzania.  The travel agency arranged that we could see a dentist the first day, so that she did not have any troubles during the trip. Or we left flip flops on a fishing boat in Zanzibar and our driver took up to the boat owners home to pick them up!Only one complaint: the food was so delicious, we all gained weight!We are so glad we went with this travel agency! 

Tanzania & Zanzibar Travel Review: Luxury 13 - Night Tour of Arusha National Park, Serengeti, Zanzibar

FL

Fang L.
Mar 22, 2022

We had a wonderful vacation in Tanzania and Zanzibar. We would like to thank our travel specialist for the meticulous and thoughtful planning and their responsiveness to my questions and requests. We also would like to thank all the people help us during the trip. They are very attentive, patient and highly professional. They made our trip smooth and hassel-free and we thoroughly enjoyed our experience during this unforgettable trip! We will definitely recommend our travel specialist to our friends and families. Should we decide to come back and visit, we will definitely use them again!!!

 

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