Spain and Italy Travel Agents & Reviews

The trip was amazing, a once in a lifetime opportunity and trip. My sister and I spent 16 days in Italy for her high school graduation trip, and we had an unparalleled experience. We went from Venice to Florence/Tuscany to Cinque Terre to Sorrento to Rome. Everything in each city and in between was incredible. The team scheduled activities / events for us where we wanted them to, and left a portion of the trip for us to plan ourselves. Absolutely breathtaking, and the team at Zicasso did a superb job.

The travel company was an amazing company to work with. From the planning stages to execution, everything was so smooth and well thought out. They worked with us to figure out exactly what we wanted out of our trip, and were able to answer all our questions and provide recommendations. While actually on the trip, everything was 100% smooth. The tour guides and drivers were prompt - everything was on time. Our tour guides were absolutely incredible - the travel company definitely seems to partner with the best - the guides were friendly and knowledgable, they really seemed to be able to answer any question we had about the history or culture that we were learning about. It was amazing to be on a tour with just us and the guide - such a personalized experience. Our drivers will similarly friendly, punctual, and knowledgable. The vehicles were very comfortable. The hotel choices were excellent - great locations and amenities. 

Our trip to Spain and Portugal in November 2021 was AMAZING in every detail starting with the travel designer who organized and planned everything of our trip. The designer was spectacular because he wanted to make sure we had a fabulous trip! He did exactly what we wanted and we saw everything we had wished for and made it always the best!!We had such educated tour guides and superior drivers that were always on time and helpful.We were taken care of our entire trip and the travel designer was ALWAYS available if we needed anything!! I highly recommend and cannot say enough positive things about our travel designer and his team! Next time I hope to meet the designer because I feel like he is a friend!SPAIN AND PORTUGAL ARE BOTH WELCOMING COUNTRIES!!! Happy Travels!Ashley 

Eleonora planned the perfect trip to southern Italy for our family! The Amalfi coast and Puglia are stunning and it was the trip of a lifetime. We could not be happier with our experience. She designed an excellent itinerary and arranged exceptional activities. We like boutique hotels and she found some lovely ones for us. The transportation services were excellent, the drivers always on time and courteous. The tour guides were very knowledgeable, especially in Matera. We had questions arise several times due to changing pandemic conditions and she quickly resolved every issue. We are seasoned travelers and have never experienced better service than hers.I highly recommend them!!

This is what I just wroteWe were matched with a travel designer and she was fantastic! From start to finish we were able to get in contact with her. She responded quickly and effectively to all our needs, concerns, questions, texts, emails, etc. While in Italy things went as they were outlined for us and helped relieve so much stress that could come from traveling. We would absolutely recommend Zicasso as a company and specifically our Italy specialist. Our tour guides were amazing and so knowledgeable. Our two favorite guides were in Florence and in Rome,(this may also be because Rome and Florence were our two bucket list cities) but all the guides in Venice, Siena, Pompeii, and in Naples were amazing and transformed each city into a memory well never forget. Making pasta with a Chef was incredible and her and her husband are so kind, knowledgeable, passionate, respectful, and very patient with us! Our drivers were always on time, and did a great job answering questions or helping us understand more of the culture every ride we had. We especially enjoyed our driver on our longer drives to Sienna his willingness to make the trip personal was so appreciated. This was an incredible experience, an incredible company, incredible culture and people and we would highly recommend booking through them! I personally have been out of the country before doing things the “Rick Steves” way, or on my own, and this was by far the best way to go!

The travel agency is a fabulous company. Our 14-day trip to Italy was 3 years in the making.  COVID forced us to schedule and reschedule the trip.  We started with 16 people traveling with us and ended up with my family of 4.  Through all of the changes, the travel team was amazing.   We used custom tour companies in the past but never encountered service like this agency.   They watched every step of our trip and made adjustments before we even knew there was an issue.  Our train from Venice to Milan was canceled because of COVID staffing issues.  A travel planner contacted the manager of our hotel in Venice who came to our table at breakfast to make us aware of the change and let us know about the new train schedule.  They do not overlook a single detail!  Our guides were exceptional in each city.  I highly recommend using this travel agency.  I look forward to touring more of Italy with them in the future!   

Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation. 

My wife and I were looking forward to this trip soo much, specially with all the COVID issues going on in the world, AND everything turned out just perfectly! Even with all the COVID restrictions, testing requirements and overall precautions in place with travel, it was an amazing trip that I wish we could relive. We really wished we could have stayed another month plus. Big thanks to our travel company & specifically Marie-Lys for helping us create and live out the perfect trip to France!! I highly recommend working with this team and hope that we can one day work with Marie-Lys once again!