Spain and Italy Travel Agents & Reviews

We had a very enjoyable trip and Eleonora was very timely in response to our requests, both before and during our trip.They managed to accommodate our wishes in terms of when and where we wanted to go and were successful in getting us the hotels we had selected.While most of the time we were on our own, the tour guides we had were knowledgeable and very accommodating.The travel company provided many helpful recommendations for tourist sites, restaurants, and shopping that we utilized.

Daniela tuned in very quickly as to what we were looking for and clearly delivered on that. The experiences were all and even more than we anticipated. The drivers were excellent, interesting and accommodating, especially our driver to the Caves at Balzi Rossi, who took the time to accommodate our request for an additional stop. All the guides were most knowledgeable and really covered the history. Our favorites were “Emma” and the Stibbert museum and our guide in Naples who also covered Pompeii and Herculaneum as well as the guide/vulcanologist who took the time to explain the history of the volcano as well as sift through the stones to talk about the differences.There were some glitches with the hotels. The hotel in Genoa was beautiful, but some staff were rigid in the rules such that even though we had arrived late morning in Genoa after out transatlantic flight, we were made to wait in the sitting area until 2 pm to get into our room. Other were more helpful trying to get us connected to Wi-Fi.Barbara of Daniela’s staff was incredibly helpful. When husband had severe attack of vertigo in Florence, arrangements were quickly made to get a doctor to  the hotel room. The hotel in Florence could not have been more accommodating and went out to fill the prescription. Thoroughly enjoyed stay there as everyone was so helpful, was in a great location and beautiful.  Hotel in Naples, staff was again very helpful, especially helping to get luggage to and from drivers, which could not park close by. Staff also stepped up to contact Barbara by phone, when internet was down to let her know the driver to the airport had not arrived. Once Barbara was contacted, in a very short time had a driver to the hotel which got us to the airport in time to make our flight home.

Enjoyed a wonderful week in Barcelona and Madrid after the conclusion of our Canary Islands cruise. All of the arrangements made by our travel company ran like clockwork. The guides showed up on time and were very professional and personable. The hotel accommodations were well located, clean and pleasant. The transfers to the train station and airport were first rate and on schedule. All things considered, this travel agency removed all of the aggravation and worry over planning and made for a great trip experience. 

The trip could not have gone any better. Not only was everything well planned and timed, changes as we went along were handled quickly and with better than expected results. Using a travel company that puts you together with local experts is for us an absolute must for a first class experience. It is the small details and the out of way places that you would miss that makes you want to do this versus doing it yourself or in our case using a US agent. The hotels were great, drivers were professional, and the restaurant recommendations gave us the taste of Italy that you dream about. One example of great service was the cancellation of the boat tour of Cinque Terre. We had already explored Cinque Terra with a guide on foot but the sea was too rough for the boat tour. Very quickly Viviana arranged for a tour of the Carrera marble quarries. This turned out to be an unforgettable experience that added to the experience. We plan to come back to Italy and will use Viviana again based on the quality of the tour. We would highly recommend anyone who wants to experience Italy to work with Viviana.

After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B

Our travel representative at this travel company did an outstanding job not only designing a lovely trip for us throughout Southern Spain based on our likes and dislikes, but also kept in touch with us throughout the trip. He checked in to see how things were going and whether we needed help with anything. He provided assistance in deciding on the list of local restaurants they recommended and in making reservations for us when requested. Our trip was truly a reflection of activities we enjoy in combination with opportunities to learn a lot about Spain, its history and its culture. The custom app this travel agency provided for our phones was extremely helpful. It itemized each day’s events by the hour, and included all event or train tickets needed for the day. Honestly, we can’t wait to work with this travel team again on our future trips to Spain and Portugal and would highly recommend them to anyone looking to work with a very professional, reliable, knowledgeable, and friendly travel consultant. 

Our travel company designed and executed an exceptional visit to Puglia, Italy. I was kept well informed during the planning process and they responded very quickly...usually leading me to do research and make decisions. I was completely impressed with their knowledge. During the trip, everything happened exactly on schedule and the guides and drivers provided were uniformly excellent. While I carefully examined the suggested hotels in advance (the travel agency provided all the info for me to do that), I was very impressed upon arrival and my stays were excellent.

My best friend and I went to Italy for the first time for either of us and we had a fabulous time! The travel planner did an amazing job with not only helping us plan our trip, but with foreseeing problems ahead of time.  We had heard from a few other travelers during our trip that some of their activities were delayed or cancelled and we felt so lucky to be in our planner's hands.  She was in contact with us the entire time and really made us feel at ease.  I know I am definitely coming back to Italy, and I will definitely use the travel company again!