Jay's Travel Agency
Based on 264 reviews
Our travel company did a wonderful job of organizing and executing my trip. Jay was my contact person and he was very patient and a superstar in listening to my requests and getting them all fulfilled. I had a trip of a lifetime, with every detail well thought out and taken care of. In every city, I was greeted at the airport, and my guides, drivers, and contact people were knowledgeable, considerate, polite, and super wonderful. This really was a trip of a lifetime. I will definitely recommend Zicasso and this travel company to all my friends and relatives.
Susan's Travel Agency
Based on 115 reviews
Susan was the perfect fit for our trip to my parents' home country of India. We visited all of my mom's side by traveling to Delhi, Amritsar, Pune, Goa, and Mumbai. During the planning process, Susan put up with our multiple requests to change certain plans, adventures, etc., and she was able to accommodate every single request!
Since we were mostly there to visit family, we didn't do a whole lot of sightseeing, but Susan still executed a flawless itinerary for us by coordinating all of the flights, transportation, drivers, guides, etc., but also mixed in some touring as well. I think most travel agencies can only work with clients who are traveling to experience the destination, so even more kudos to Susan for arranging this all for us.
Her team in India is exceptional. We had points of contact, and when there was a little mix-up with our room in Goa, they worked diligently with our resort to make it right. There was always someone we could contact, night or day, and they were accommodating when we changed some plans on the fly as well. The drivers we had were all amazing and were super flexible when we decided to go off-script. There is no way we would have made our way around India without this travel company!
Ambrose's Travel Agency
Based on 29 reviews
We worked with Ambrose at the travel company and had an amazing trip to Cambodia, Vietnam, and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze a lot in during the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose was super responsive, which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions, which he patiently and thoroughly answered. The only thing we booked ourselves was our departure and return flight for the trip and the hotel for the wedding (which was outside our travel plans made with our travel agency). Everything else was handled by our travel team.
Our itinerary was incredibly thorough and included all of our flights and transportation during the trip, which was amazing. The itinerary also included information about e-visa applications, local culture, tipping, and other handy information. Ambrose consolidated all of our information into a neat package within the itinerary, which was easily accessible online and via the travel app. He was super accommodating when we had to make a last-minute change about a month before the trip because the bride changed the wedding dates.
While on the trip, everything was seamless, and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived, and for every activity planned. Ambrose and his team were also available via chat through the travel app while we were on our trip. Just one thing to note is that once the trip starts, the customer is liable for any changes. We had a minor miscommunication at the end of our trip and did not realize that canceling a transportation we no longer required would not be refunded.
Overall, Ambrose and his team were excellent to work with, and we had an incredible trip. I would definitely recommend them and would use them again if or when we take another trip to Asia.
Allison's Travel Agency
Based on 32 reviews
It would have been a fine trip if not for the terrible weather. The monsoon season was supposed to be over, but it rained on most of the days I was in Pokhara. The Annapurna range was not visible-in the rain, so there really was not much of a vista for the hikes. With the slippery ground we also had to cut the hikes short as well.
In general the travel company and its local representatives are helpful. The local guides are very accommodating and just really nice to work with.
Nitish's Travel Agency
Based on 2 reviews
The travel company is an amazing company, and I will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was executed very well, such as the cute coffee shop or the niche boutique recommendations. All the services provided were top-notch, and our drivers and guides in each city were phenomenal. Everyone was very professional, respectful, and experienced in their role. The staff was very responsive and caring, always there for us when needed.
I definitely recommend this travel company and wish you all the best travel experiences in India. Thank you to our travel specialist and the entire team at the travel company for making this trip very special!