Irene's Company and all her Staff are absolutely among the best in the travel industry. Irene puts in special touches such as meeting us at the Athens Airport upon our arrival and giving us some useful gifts such as linen bags and water bottles. She also provided tips for our leisure days to occupy time and provide restaurant suggestions.She does not steer the client incorrectly in any way. She asked us in Crete to keep an open mind to visiting Chania. This part of the trip as a result was one of our most memorable! We enjoyed Crete and Santorini the most. Mykonos trip was memorable for shopping and the windmills. Here, Irene arranged a special sunset dinner at a very nice restaurant for our anniversary without the kids.In Athens, our guide for Acropolis was excellent. Our two guides that took us on "best eats " and culture around Athens was very unique! Irene and her Staff planned an evening meal on top of the mountain overlooking acropolis with beautiful sunset views to celebrate 2 of the kids' belated graduation due to the pandemic.Rest of the mainland was an incredible experience with our driver. He was always professional, well dressed, and kind. As he had previously worked in architecture, etc, he was a fountain of knowledge of all Greek culture- history, food, etc. We could have never asked for a better driver to take the 6 of us for the next 6 days on the mainland. Our best guides were ones at Delphi and Olympia- but every site we went to was unique - Meteroa, Delphi, Kalavrita, Olympia, Agammenon's kingdom. All in all, definitely one of the best trips we have taken through 6 continents and 75 countries. We are definitely asking Irene for help planning our trip to Turkey when we are ready!Devang DShow More
I planned a 14 day trip to Greece, working with Nikos. This was my first international trip, and I went with my daughters. Nikos was phenomenal to work with. Not only did he listen to my requests, but found me the most wonderful hotels, experiences and adventures to make this trip everything we had dreamed it would be. There were some unforeseen hiccups due to the weather and Nikos took care of every detail to get our ferry rescheduled, find us overnight accommodations and get us to the next island as soon as possible. He made what could have been disastrous circumstances, if I had planned the trip myself, into such an easy transition. I would highly recommend booking any trip to Greece through Nikos! He went above and beyond his job by meeting us at the hotel and providing extra little gifts and upgrades along the way! You will not be disappointed at all!Show More
My wife and I have had many wonderful trips, and we are glad to state this trip to Morocco was among the very best. We were initially booked for this trip to start in 2020 when, two weeks before the start date, the Moroccan government closed Morocco to foreign visitors due to COVID. Marcus, our travel adviser at this travel agency, reassured us, managed rescheduling the trip, and was a delight during this difficult time. Then we had to reschedule a second and a third time due to COVID, each time after consultation and advice from Marcus, and each time he remained upbeat, reassuring, and without any mention of the additional work required on his part to do all of the rescheduling etc. Finally, this past May we finally departed for our almost 4 weeks in Morocco. It was a wonderfully paced trip with magnificent properties as advised to us by Marcus, with many diverse and stimulating experiences. The cities are fascinating and exciting, with beautiful architecture and exciting and engaging medinas and souks. The geography is diverse, from the Atlas and Rif Mountains, to the Mediterranean and Atlantic coasts, and the Sahara desert. The people in general seemed glad to have us as visitors, and our guide and driver were, thoughtful, careful and engaging. Two of the properties, the hotel in Oulidia and the hotel in Skoura were magnificent retreats each with a very special feel, but each of the places we stayed on Marcus's recommendations, was outstanding, so citing just these two is in some ways unfair. Morocco, as shown to us through Marcus efforts, was a joyful way to reenter international travel in these "COVID" times.Show More
Anna and her team planned an exceptional Greek honeymoon vacation for my wife and I under the parameters and guidelines we provided her with. She worked with us, got to know our interests, budget and came up with a very well rounded and detailed proposal we quickly approved. We were thoroughly impressed with all of the hotels, locations and excursions that were scheduled in the various places we visited in Greece. We always had someone to pick us up and drop us off at each location and she made sure that we were traveling stress-free. She was available during the trip for any questions or concerns we had while in Greece and I would 100% recommend the travel company to anyone traveling to Greece for any type of vacation.Show More
Eleni and her team were amazing. In the beginning of the process, she took time to make sure and understand what we were looking to do and enjoy. She had an enormous wealth of knowledge and passion about her country and together we made the perfect family trip. While we were there, her team was always available if we had any questions and were extremely helpful if we needed something. Can not recommend them enough.Show More
Nikos and the team at this travel agency were amazing! From the first interaction about what my family’s dream was for this trip and the challenges we knew it would present due to the size of our group (10 people) and the age range (1-73 years), Nikos was enthusiastic and responsive. His proposal was so appealing compared to others I received. It showed how he listened and was mindful of what we wanted out of our trip.We could only afford to spend 2 nights in Athens and 3 nights in Santorini but the itinerary and activities arranged for us really allowed us to experience so much and still not feel too rushed. Our hotel near Syntagma Square was beautiful with amazing views of the Acropolis, especially from the top floor restaurant where breakfast is also served. Our tour guide in Athens was the nicest and most knowledgeable person about Plaka and the Acropolis. You could tell she really loves what she does for a living!Our tour guide in Santorini for a full day was incredibly thorough and didn’t miss a thing. He was so good at making sure we were all enjoying ourselves, even if it meant adjusting our schedule. He made reservations at a great restaurant for lunch on a black sand beach and even reserved us a big private cabana!Our drivers in Greece for all our transfers and tours were prompt, professional, and friendly… our driver in Santorini in particular was one of my 5-year old daughter’s favorite parts of the trip :)The staff at our hotel in Santorini where we had a private villa with a pool was extremely accommodating and took care of anything promptly. Whether it was shuttling my husband's parents on a golf cart, doing laundry, calling taxis (even to drive my baby’s milk bottle to the airport when we were leaving so we would not miss our flight!) or ordering food… there was no task too small or hard for them!There was also an awesome boat cruise where a delicious lunch was cooked on board… it may have been the highlight of our trip. The locations the captain chose to take us and stop to explore were private experiences and unforgettable.Nikos was easy to communicate with while we were there and quick to respond. He adjusted start and pick up times to accommodate our group and was happy to help in any way possible. There were even welcome packages for each person including the children waiting for us at our first hotel!We cannot encourage people enough to trust Nikos and his team at this travel company with their Greece trip!Show More
The trip was outstanding and Rebecca at this travel agency took amazing care of us. This trip was supposed to be pre Covid and ended up being postponed twice. Rebecca was patient with our many iterations of travelers over the 2 years and when the time finally came everything went really smoothly. The hotels were lovely and the drivers were all prompt and very sweet. The guides were all very well informed and also very fun.Show More
We LOVED working with the this travel team!We were originally contacted by a few different companies after submitting our travel inquiry to Zicasso. Of all of the companies, we felt that this travel team took the most time to make a package more personalized to our needs, and were so patient to listen to us on the phone to better understand what we were asking for. We traveled to Greece for one week without our three young children to celebrate our ten year anniversary. Our travel planner understood that it was difficult for us to leave three young kids behind. She optimized our time to ensure we caught all of the sites, minimized the time away from our children and also captured enough time to relax. She took such great care of us and helped to plan the PERFECT vacation for us. She listened to our requests, respected out budget and made wonderful suggestions appropriate to our tastes. The private drivers and tour guides that were arranged were outstanding. Everyone was so friendly and knowledgeable. I can honestly say that there wasn't anything that disappointed me.I will definitely book another trip with this planner when I travel to Europe again....hopefully soon! ;-) Thank you for your help in creating the best anniversary trip for us!Show More
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I booked a trip with this travel company from a Zicasso referral. Originally the trip was booked for September of 2021. However, due to a family medical emergency, I postponed the trip until May of 2022. The agency was very understanding and supportive, issuing credits for all bookings. As with any trip, there are always things I’d probably do differently but there’s no way to know when there’s no familiarity with the countries and specific destinations.
Panos went above and beyond accommodating us and our itinerary changes. My travel companion asked to change a hotel reservation in Athens which was done. I regret not keeping the original reservation at a better hotel. The transfers were always on time in comfortable vans.
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Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation.
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