Italy and Greece Travel Agents & Reviews

The travel company exceeded all of our expectations as the travel agency for our family trip to Greece.   From the beginning, their communication was excellent - always prompt and proactive.   They were available 24/7 and could not have been more attentive to the details.   They put together an amazing itinerary, one that allowed us to see various parts of Greece over a 9 day period, but without feeling rushed or tired.   From the hotels to the restaurants to the activities planned, it was a perfect mix of variety combined with amazing service.   The tour guides they used for various activities were top notch - extremely knowledgeable, personable, and flexible.   We learned so much about the country in a very short amount of time.   

The travel agency is a fabulous company. Our 14-day trip to Italy was 3 years in the making.  COVID forced us to schedule and reschedule the trip.  We started with 16 people traveling with us and ended up with my family of 4.  Through all of the changes, the travel team was amazing.   We used custom tour companies in the past but never encountered service like this agency.   They watched every step of our trip and made adjustments before we even knew there was an issue.  Our train from Venice to Milan was canceled because of COVID staffing issues.  A travel planner contacted the manager of our hotel in Venice who came to our table at breakfast to make us aware of the change and let us know about the new train schedule.  They do not overlook a single detail!  Our guides were exceptional in each city.  I highly recommend using this travel agency.  I look forward to touring more of Italy with them in the future!   

We LOVED working with the this travel team!We were originally contacted by a few different companies after submitting our travel inquiry to Zicasso. Of all of the companies, we felt that this travel team took the most time to make a package more personalized to our needs, and were so patient to listen to us on the phone to better understand what we were asking for. We traveled to Greece for one week without our three young children to celebrate our ten year anniversary.  Our travel planner understood that it was difficult for us to leave three young kids behind. She optimized our time to ensure we caught all of the sites, minimized the time away from our children and also captured enough time to relax. She took such great care of us and helped to plan the PERFECT vacation for us.  She listened to our requests, respected out budget and made wonderful suggestions appropriate to our tastes.  The private drivers and tour guides that were arranged were outstanding.  Everyone was so friendly and knowledgeable. I can honestly say that there wasn't anything that disappointed me.I will definitely book another trip with this planner when I travel to Europe again....hopefully soon! ;-) Thank you for your help in creating the best anniversary trip for us!

Our travel specialist made the entire process of traveling abroad for the first time painless. Not only was each activity we desired to complete included, but having all tickets and drivers lined up was invaluable. There was minimal thinking necessary on our part as our travel specialist did all the legwork for us. They were also easy to contact when an issue arose that was not because of them.

We use Zicasso for almost all of our travel adventures and we must say this Greece travel agency provided one of the best travel experiences we have had.  From start to finish, the service was superb.  Irene and her team listened intently during the planning process and crafted a custom trip that exceeded our expectations in every respect.  The itinerary was well paced, the guides were extremely knowledgeable (many with university degrees in archeology), the drivers courteous, helpful and punctual, the accommodations superb, and the restaurant recommendations delicious.  Irene actively stayed in touch with us throughout the trip via a local mobile phone she provided that was pre-programmed with every phone number needed for our entire 30 day trip: her office, the guides, the drivers, the hotels, and many restaurants.When Olympic Airlines did not deliver our luggage on a return flight from Naxos to Athens we called Irene on the phone she had given us, explained the situation and then handed to phone to the Olympic baggage desk representative.  Irene spoke to her in Greek and then took over the entire expediting process of getting the luggage delivered quickly to our next stop in Napflion so we could focus on our trip and not on trying to get our luggage.  It was truly remarkable service.We will return to Greece in the future and we will definitely use this travel agency again.

From the time we arrived in Venice airport, we were escorted to our hotel. It was a worry and anxiety free trip of a lifetime. We were introduced to the culture, history and cuisines of Italy. At the same time, we had opportunities walk around on our own to explore the great cities of Venice, Florence and Rome. The side trips to Bologna, Pisa, Siena, Lucca and Orvieto were unforgettable. This trip planned by this Italy travel company was probably one of the best. We whole heartily recommend them to anyone planning a trip to Italy.

Eleonora planned the perfect trip to southern Italy for our family! The Amalfi coast and Puglia are stunning and it was the trip of a lifetime. We could not be happier with our experience. She designed an excellent itinerary and arranged exceptional activities. We like boutique hotels and she found some lovely ones for us. The transportation services were excellent, the drivers always on time and courteous. The tour guides were very knowledgeable, especially in Matera. We had questions arise several times due to changing pandemic conditions and she quickly resolved every issue. We are seasoned travelers and have never experienced better service than hers.I highly recommend them!!

This is what I just wroteWe were matched with a travel designer and she was fantastic! From start to finish we were able to get in contact with her. She responded quickly and effectively to all our needs, concerns, questions, texts, emails, etc. While in Italy things went as they were outlined for us and helped relieve so much stress that could come from traveling. We would absolutely recommend Zicasso as a company and specifically our Italy specialist. Our tour guides were amazing and so knowledgeable. Our two favorite guides were in Florence and in Rome,(this may also be because Rome and Florence were our two bucket list cities) but all the guides in Venice, Siena, Pompeii, and in Naples were amazing and transformed each city into a memory well never forget. Making pasta with a Chef was incredible and her and her husband are so kind, knowledgeable, passionate, respectful, and very patient with us! Our drivers were always on time, and did a great job answering questions or helping us understand more of the culture every ride we had. We especially enjoyed our driver on our longer drives to Sienna his willingness to make the trip personal was so appreciated. This was an incredible experience, an incredible company, incredible culture and people and we would highly recommend booking through them! I personally have been out of the country before doing things the “Rick Steves” way, or on my own, and this was by far the best way to go!