France, Switzerland, and Italy Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in France, Switzerland, and Italy

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each France, Switzerland, and Italy travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Courtney in Italy

Courtney's Travel Agency


 Based on 8 reviews

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Verified Review

Benjamin D.
Submitted on 1.6.2023

We had an amazing memory-making one-of-a-kind trip to Italy, thanks to Courtney at this travel company!!! Within three weeks, based on a last-minute whim for us to go to Italy and blessedly finding our travel agency, Courtney had our hotels booked, tours selected, restaurants reserved, and private transfers logistically solved. Her itinerary for us was outstanding, the perfect mix of adventure and relaxation, casual and sophisticated dining, experiencing things as first-time tourists and as locals. She gave us her firsthand recommendations which was worth its weight in gold. She saved us a ton of time from internet “hunting and pecking” through fake reviews, sifting through hundreds of random websites and blogs, and hoping for the best - the way we usually travel - to ensuring we had a wonderful experience based on her deep real-life expertise. Courtney also checked in with us throughout our trip to check that things were going well, who does that??? That’s the kind of genuine-care top-notch support you’ll get with this travel team!

Travel agent Elena in Italy

Elena's Travel Agency


 Based on 922 reviews

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Verified Review

Jean D.
Submitted on 3.1.2023

Nicoletta planned a wonderful for trip for us. She paid attention to the smallest details. We were picked up and Venice by someone that walked us into the train station to help us navigate. The guides were enthusiastic and knowledgeable. I love the ease of not having to worry about ordering tickets or how I would get there because she was so attentive. We went to Venice, Pisa, Florence and Rome. She provided travel tips, suggestions of where to eat, what to do. I highly recommend this travel agency to plan your next trip.  

Travel agent Cameron in Italy

Cameron's Travel Agency


 Based on 126 reviews

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Verified Review

Larry W.
Submitted on 10.16.2022

Our travel company designed and executed an exceptional visit to Puglia, Italy. I was kept well informed during the planning process and they responded very quickly...usually leading me to do research and make decisions. I was completely impressed with their knowledge. During the trip, everything happened exactly on schedule and the guides and drivers provided were uniformly excellent. While I carefully examined the suggested hotels in advance (the travel agency provided all the info for me to do that), I was very impressed upon arrival and my stays were excellent.

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Travel agent Eleonora in Italy

Eleonora's Travel Agency


 Based on 222 reviews

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Verified Review

Stacy L.
Submitted on 1.11.2023

We absolutely loved working with Eleonora and Elena at our travel agency for our trip to Florence, Naples and Sicily. I normally arrange our own travel, but because we don't speak Italian and we were traveling during the holidays, I wanted some extra support on this trip. It was wonderful feeling that we had a team of people always offering support while we were traveling. They really listened to our interests --- art, food, cooking, archaeology, nature --- and crafted an itinerary that was customized just for us. I had also asked to take advantage of being there during Christmas and seeing and doing things that are only available at that season, and they listened to that, too. I sent them a huge laundry list of places that we were interested in seeing, well over what we could do in 12 days, and Eleonora helped me make the best choices and come up with a program that we were all happy with. Transfers were handled seamlessly and we were very happy with the hotels that they chose for us. They were very good about communicating both in advance and while we were on our trip. (We had a private group set up in WhatsApp and they were always available and responsive, even on Christmas.) Of the many drivers and guides that they set up for us, I don't think a single one was late or not where we expected them to be. Which is pretty extraordinary. We had one issue where they booked a domestic flight for us, I didn't understand the baggage allowances and we had to pay to gate check luggage, and Eleonora insisted on refunding the extra fees to us even though she wasn't required to do so. They are super responsible and I really appreciate the many ways they went above and beyond to give us great service.I would 100% work with this agency again when we return to Italy, and I would recommend them to anyone else.

Travel agent Isabella in Italy

Laura's Travel Agency


 Based on 12 reviews

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Verified Review

Jim B.
Submitted on 10.11.2022

After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B

Travel agent Tomaz in Slovenia

Tomaz's Travel Agency


 Based on 182 reviews

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Bosnia and Herzegovina
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Czech Republic
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Verified Review

Barry T.
Submitted on 3.20.2023

As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

Travel agent Alexandra in Italy office

Alexandra's Travel Agency


 Based on 112 reviews

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Verified Review

Katrina A.
Submitted on 11.28.2022

Our honeymoon was the trip of a lifetime thanks to Alexandra's incredible planning. Every activity, excursion, tour was meticulously planned and intentionally designed. Alex was so communicative throughout the trip so we really felt like we were taken care of and had support when needed. Not to mention all of Alex's vendors were outstanding! They were knowledgeable, kind and went above and beyond to make us feel welcomed and attended to.

Travel agent Laurence in France

Manon's Travel Agency


 Based on 153 reviews

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Verified Review

Ning W.
Submitted on 12.6.2022

We had a great trip to France with this travel company! Manon was an excellent liaison and her communication and attention to detail were were top-notch. Our local guides, for the museums, historic sites, and neighborhoods, were knowledgeable, on time, and friendly. The trip was well-paced and tailored to what we wanted: busy but still with some down time to explore on our own. All the logistics went smoothly and we were extremely satisfied with the instructions that Manon provided. 

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Featured Reviews

Multi-Country European Family Trip Review: Switzerland, Italy, Czech Republic, France, England, 1-Month Vacation


Kristen C.
Sep 06, 2022

The planning portion of the trip was fine. We ran into communication issues in the 3 weeks leading up to the trip. Part of the challenge was having a month-long trip seemed to have too many variables for the tour company to manage in advance. All of the apartments we originally booked were no longer available due to the pandemic by the time we traveled. However, instead of booking us in 5-star apartments (as we had in our proposal and what we paid for), the housing was incredibly varied. One of the flats was lovely - great location, comfortable. One was horrific - filthy, bad location, loud, uncomfortable, terrible amenities. Some were in between but nothing as nice as what we paid for in our proposal. The travel commpany didn’t want to take responsibility for any of the issues we experienced. Their claim was to continue to blame The reason we use zicasso is to avoid sites like and to use local agents who have relationships and know the right places to book. Overall it was a very stressful trip with so much communication throughout trying to fix issues. We have booked numerous other travel groups through zicasso and never had a single issue. Sadly, this was not the case. The first day we arrived in Europe our accommodation was not available and we sat jet-lagged in a park with our kids for 6 hours waiting for a resolution which only happened when we got zicasso involved. We do not recommend this group.

France, Italy & Switzerland Honeymoon Trip Review: Paris, Rome, Interlaken, Mürren, Tuscany, Hang Gliding, Hiking, Food Tours


David P.
Jun 23, 2022
Tomaz and Mojca were excellent to work with!! We had initially put our trust in another travel company, and when they were slow to respond with an itinerary, we immediately reached out to this travel company. Three weeks to plan a 17-night honeymoon trip to Paris - Switzerland - Italy was not a small feat, yet Tomaz immediately set up a time to speak with us. Within 24 hours, we had received an itinerary online and was able to give him commentary and changes. A quick back-and-forths of edits and emails later, they were able to get all hotels and transportations booked within a week! They have access to a great database of hotels and activities and it's extremely easy to review and comment on their online itinerary on your web browser. During our travels, they were quick to respond via WhatsApp and notified us of different alternatives or announcements. On our birthday, they even had a little welcome surprise at our hotel. They absolutely made our trip seamless and memorable and were beyond pleased with the hotel choices + route that they recommended!A piece of advice: For travelers who are not into touristy sites and main destinations, do not fear and make that preference known to this travel agency. Do a bit of your own research or talk to friends and ask for the unique experiences that you want to make your trip your own. Work with them and listen to their recommendations on how to make an effective but efficient journey and let them book it all. (For example, we told them we were interested in local events like festivals, and they recommended a music festival in Paris that we would not have found by ourselves!)By doing this, our travel agency cut down our travel planning stress from the usual 100% to ~10%. Worth it!

France, Italy & Switzerland Vacation Review: Milan, Versailles, Cooking Class, Skiing, Private Tour, 10-Day Trip


Dana P.
Dec 13, 2022
We loved it. The balance of planned activities and free time was perfect. Only had to call the help desk once during the trip and they responded very quickly and were able to sort out our issue.

France, Switzerland & Italy Trip Review: 2-Week Family Vacation


Teresa P.
Jul 20, 2022
This travel agency did an amazing job planning a tour based on our families wide range of requests. Their attention to detail, to their attention to detail to timely responses and support during the trip were phenomenal. 

England, France, Italy, Switzerland, Belgium Trip Review: London, Paris, Rome, Florence, Milan, Dinner Cruise on the Seine


Dana B.
May 28, 2022
Our travel agency did an outstanding job for us. Bernhard was a delight to work with. We had many emails and phone calls to discuss what we wanted to do. We had two weeks to travel in Europe and wanted to go to London, Paris, Rome, and Florence, and we wanted to travel only by train because my wife was afraid of flying. I am 82 and my wife has Alzheimer’s so we are not as flexible as we were. Bernhard arranged to have first class rail travel and drivers making sure that we made our connections. All of the hotels were first class and in great locations. All of the details with tickets, hotel reservations, and the contact information were provided in an app on our phone. Along the way, Bernhard stayed in touch to make sure everything was going well. In each city, we had excellent tour guides to take us on 2 to 4 hour tours to see the sights. They were helpful in easily getting into museums when the crowds were Big and the lines were long.

Luxury European Family Vacation Review: Saint-Jean-Cap-Ferrat, Stiges, Lago di Como, Paris, Italy, Spain, France, Switzerland


Karime I.
May 08, 2022
An incredible and super professional agency filled with perfect and personalized details to make the most amazing trip for all the family 

Switzerland, Italy & France Travel Review: Lake Como, Zermatt, Jungfraujoch, Fine Dining, Luxury Vacation


Pamela S.
Oct 21, 2021
We had a great trip and the travel agency put together a great package of hotels and experiences for us.  Further, the agency did a great job of steering us through the whole COVID mess over the 18 months it took to reschedule our trip from 2020 when the pandemic hit.  We felt the travel agency was always there for us to answer our questions and meet our needs.

UK, France, Switzerland, Germany, Netherlands & Italy Trip Review: Mother-Daughter 12-Night Vacation


Kristine S.
Aug 08, 2021

Our travel specialist planned an absolutely fabulous trip for us!  I was able to tell him where I wanted to go and we worked together to set up a trip of a lifetime for me and my daughter.  All of the accommodations and excursions were fantastic and the package of paperwork that they put together for us was beautifully detailed and easy to follow.  Our travel planners were both very quick to answer emails and make suggestions when we needed them.  I could not have asked for anything better especially during these difficult times for travel.

Travel Review: Luxury Italy, France, & Switzerland Trip, Paris, Florence, Amalfi Coast, Capri, Boat Tour, 12-Day Tour


Alette G.
Oct 12, 2019
My husband and I had the most amazing trip planned by our travel specialist of the travel company. Every detail was planned exquisitely providing by husband and I with a stress free vacation. Our travel specialist communicated with us throughout our trip which was very comforting considering we were in a foreign country where we did not fluently speak the language. All of our tours, tour guides, hotels, meals, and transportation were excellent. I will be referring anyone traveling to Italy to this travel company! Our travel specialist also planned a few days for us in Switzerland and France so his expertise goes beyond Italy. 

Travel Review: Italy, Switzerland, & France Vacation, Paris, Bologna, Swiss Alps, Food Tour, 2-Week Tour


Lanaya C.
Jul 21, 2019
The travel company planned a lovely trip through northern Italy, the Swiss Alps, and Paris for me and my two sisters. The various private and small group tours were all very good. The hotels throughout the trip were in superb locations. The travel company took care of transfer arrangements, as well as train tickets. We were very grateful for the travel company’s expertise in purchasing the correct Swiss train tickets. We observed many other travelers correcting their costly mistakes after boarding the trains. 
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